Account Manager - Ecommerce / online sales

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon. 

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.

You will join our Sales department for the EMEA region, based in Amsterdam in the position of: 

Account Manager – E-commerce / online sales (Dutch Native)

(Bol.com, Coolblue, Media Markt, Krefel and other online retail)

A Career at HARMAN Lifestyle:

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role:

As a Account Manager – E-commerce, you will be supporting the Harman Key Account manager for managing relationships with key online retailers such as Bol.com, Coolblue and the e-commerce divisions of MediaMarkt, Krëfel, and Vanden Borre. You will drive sales growth, optimize product availability, and work closely with internal teams to ensure a seamless execution of commercial plans. This role requires a strong analytical mindset, commercial mind set, and the ability to collaborate cross-functionally with marketing, supply chain, and digital marketing teams.

What You Will Do:

Account management & business growth

• Supporting the Harman Account managers for the region Benelux and manage and develop relationships with online retailers, ensuring strong partnerships and long-term growth.
• Support the execution of sales strategies to drive revenue and market share.
• Work closely with buyers and category managers to optimize assortment and promotional opportunities.
• Ensure alignment between online and offline retail strategies for omnichannel retailers.

Commercial strategy, negotiation & forecasting

• Assist in annual and quarterly business planning, including sales targets and promotional budgets.
• Analyze sell-through data and market trends to identify upsell and cross-sell opportunities.
• Execute promotional budgets, trade terms, and visibility investments with online retailers.
• Forecast demand based on sales performance, seasonality, and promotional impact, ensuring optimal stock levels.
• Collaborate with supply chain teams to anticipate demand fluctuations and minimize stock-outs or overstock situations.

Retail media, trade marketing & digital activations

• Work closely with the EMEA and regional Trade Marketing team to plan and execute digital campaigns, ensuring brand visibility and conversion optimization.
• Align promotional calendars with Trade Marketing and Digital Marketing teams to ensure seamless execution across all digital retail touchpoints.
• Provide input on product content, A+ pages, and enhanced brand storytelling to improve conversion rates and customer experience.
• Collaborate on Retail Media investments, ensuring a data-driven approach to campaign optimization.

Sales performance tracking & competitive analysis

• Monitor daily online visibility at customer level.
• Track and report on sell-through data to identify trends and business opportunities.
• Analyze competitor activity, including pricing strategies, A/B testing, promotional tactics, and new product launches.
• Provide insights and recommendations to enhance sales performance and category growth.

Retailer collaboration & internal communication

• Coordinate co-op marketing activities with key digital retailers in collaboration with the Trade Marketing team.
• Work closely with E-commerce, Sales, and Marketing teams to ensure consistent execution of online retail strategies.
• Align with internal stakeholders on pricing, product availability, and promotional activities to ensure a seamless go-to-market approach.

What You Need to Be Successful:

• At least 1 year of experience in online sales, E-commerce, or Key Account Management, preferably in Consumer Electronics or Retail.
• Strong analytical mindset with the ability to interpret sales data and make data-driven decisions.
• Good understanding of e-commerce platforms (Bol.com, Coolblue, MediaMarkt) and online retail KPIs.
• Experience in forecasting, demand planning, and sales performance tracking is a plus.
• Ability to collaborate cross-functionally with Trade Marketing, Supply Chain, and Digital Marketing teams.
• Strong negotiation and communication skills to manage retailer relationships.
• Fluent in Dutch and English (French is a plus).

What We Offer:

• A flexible work schedule where you will be able to work from home up to 40% and the remaining days in a fantastic new office at Houthavens, Amsterdam.
• You are going to work in an international team within a friendly global working atmosphere.
• HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation plus a 13th month salary, 28 holidays per year.
• You will also receive a highly valued commuter travel package, a EUR 100,- environment allowance when commuting via public transport or bike. Additionally, we provide an interesting collective health insurance scheme, pension and top-notch employee discounts on world class HARMAN/Samsung products (JBL, HARMAN Kardon, AKG etc.)
• Professional development opportunities through HARMAN University’s business and leadership academies.
• Internal talent management leadership acceleration programs.
• “Be Brilliant” employee recognition and rewards program.
• A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.