The Role
The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our client(s). Establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.
**No Sponsorship offered for this position**
**Candidate must be local to Germantown, MD**
Key Responsibilities
- Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results
- Leading strategic client meetings and quarterly business reviews
- Interpret and lead client discussions on results and results trending
- Drive business by ensuring key program goals are met
- Take responsibility for strategy, accurate, and timely program execution
- Establish and maintain account profitability, manage internal financial data and forecast as required
- Understand, lead and/or manage account development and growth opportunities
- Lead and mentor a team for successful career growth.
Required Skills and Qualifications
- Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing
- 8+ years of client services/account management
- 5+ years direct marketing experience
- Analytically minded, specifically comfortable with data, response metrics and trends
- Excellent written and verbal communication skills
- Ability to analyze problems and produce a viable solution
- Bachelor's degree required. Technology and math backgrounds a plus
- Experience with test planning and use cases
- Ability to lead and coordinate people and activities throughout a full solution lifecycle
We are proud to offer a comprehensive benefits package designed to support the well-being and financial security of our employees. Our benefits include:
Health, Dental, and Vision Plans: Comprehensive coverage to meet your healthcare needs.
Employee Assistance Program (EAP): Resources and support for personal and professional challenges.
401(k) Retirement Savings Plan: Includes Traditional IRA or Roth IRA options to help you plan for your future.
Paid Time Off: Enjoy paid vacation and sick leave to maintain work-life balance.
Company Holidays: Nine paid company holidays throughout the year.
We are committed to providing a supportive and rewarding work environment for our team members.
DataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
All offers of employment are contingent on passing a background check and drug test.
Privacy Policy - DataLab USA™ | Targeting Better Results
DataLab USA™ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
All offers of employment are contingent on passing a background check and drug test.
Privacy Policy - DataLab USA™ | Targeting Better Results
Similar Jobs
.jpg)
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
DataLab USA is an analytics-driven award-winning database marketing services company that focuses on optimizing multichannel direct marketing solutions. Through the use of data analytics, sourcing, processing, and digital services, DataLab USA effectively enables Fortune 500 companies to maximize their direct marketing investments.
