Account Manager - Digital Cinema

Compensation: $75-80K

Day Shift

An exciting opportunity to join our growing global Digital Cinema team, the Digital Cinema Account Manager will be required to manage and co-ordinate high profile feature and trailer projects from asset receipt through to final delivery.

The ideal candidate will be expected to have a minimum of 3 years experience within the media industry, coupled with an understanding of Digital Cinema processes and workflows.

They will be highly motivated, possess a flexible attitude and be able to adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.

The role is primarily office based in our Burbank facility.

RESPONSIBILITIES:

· Operational responsibilities span all aspects of end to end servicing but specifically focus on project management of theatrically (feature and trailer) led services worldwide.

· Theatrical Digital Cinema capacity planning

· Localization scheduling (Theatrical Subtitling, GFX, Mastering, QC Leads)

· Collaborate directly with all internal groups and divisions including localization and distribution operations, administration, and technology (R&D and Production IT).

· Provide production schedules for all client projects in progress

· After hours support/response for vendors and clients as needed (dependent on Client Services preference)

· Overall support of Client Services

· Participate in establishing the overall vision and strategy for the Pixelogic worldwide production / project management operations

· Support the production led engagement with all clients on-boarded into Pixelogic workflows

· Continuously evolve all production management workflows, procedures and checklists

· Support the vision, development, deployment and continuous improvement of all proprietary and internally developed production management systems and tools

· Support the overall execution of the company’s theatrical production services worldwide

(including operational performance)

· 3+ years of experience in media industry and post-production workflows

· 1+ years of Digital Cinema account management experience

· Ability to engage with and support clients directly to meet and service requests as required

· Passionate about customer experience and customer service excellence

· A positive attitude when experiencing obstacles and enthusiastic to get things done

· Good listening skills, and an ability to assimilate different viewpoints

· An approachable individual who can relate to people at all levels of the organization

· Outstanding attention to detail and ability to plan complex projects with urgency

· Strong organization and prioritization skills

· Deep sense of urgency and ability to work in a fast paced environment; ability to work under pressure and hit deadlines.

· Problem solver with creative and innovative approach and ability to think out of the box

PREFERRED:

· Strong skills with Windows and Microsoft Office Suite

· Hands-on experience with digital media workflows is a plus

· Prior knowledge of post production processes and good understanding of theatrical workflows