Account Manager – Digital Agency – HYBRID

Posted 4 Days Ago
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Albany, NY, USA
Hybrid
Mid level
Cloud • Software • Transportation • Utilities
The Role
Serve as primary client contact and marketing advisor, build integrated digital/media/creative strategies, define success metrics, guide campaign execution and optimization, use AI and analytics tools to inform recommendations, map customer journeys, and identify growth opportunities.
Summary Generated by Built In

Overit is seeking a sharp, strategic, and curious Account Strategist to join our full-service digital agency. This hybrid role offers the opportunity to work closely with talented creatives, media pros, and developers while guiding modern marketing strategies that drive measurable results.

You’ll act as both a relationship builder and marketing strategist leading client initiatives across digital, media, creative, and content. This position is based in Albany, NY, with a required hybrid schedule of at least three in-office days per week to foster collaboration and creativity.

Core Responsibilities

  • Serve as the primary point of contact and marketing advisor for assigned clients, cultivating trust and delivering strategic value.
  • Partner with senior strategists and creative leads to build and present integrated marketing plans across digital, media, content, and creative.
  • Define success metrics and apply a CMO-like mindset to evaluating and optimizing campaign performance.
  • Proactively identify and solve business and marketing challenges using insights, tools, and strong cross-functional collaboration.
  • Guide campaign execution from onboarding through launch and optimization, ensuring strategic alignment, timeline adherence, and budget integrity.
  • Translate business goals into briefs, scopes, content calendars, messaging maps, media plans, and other deliverables.
  • Champion the customer journey—helping map touchpoints, personalize content, and improve experiences across channels.
  • Collaborate closely with creative, digital, media, and production teams to deliver smart, high-impact work.
  • Use modern tools, including AI platforms, analytics dashboards, and automation tools, to enhance research, speed up processes, and inform recommendations.
  • Track industry trends, client verticals, and the evolving marketing and technology landscape to fuel smarter strategies.
  • Identify opportunities to grow accounts and lead smaller pitches or proposals in partnership with leadership.

General Responsibilities

  • Commit to making Overit the best company it can be by contributing innovative ideas and solutions.
  • Cultivate and maintain strong client relationships, ensuring satisfaction and long-term partnerships.
  • Act promptly to address and resolve client concerns and needs.
  • Represent Overit positively at industry events and foster strong, effective communication with clients and vendors.
  • Promote collaboration across the organization, embracing teamwork and mutual support to deliver the best outcomes.
  • Uphold a professional and positive work environment that boosts team morale.


We believe in: Overit is a full-service marketing agency known for revitalizing recognizable brands and energizing household names. With over 40 highly skilled creative and data-focused marketers, Overit pushes boundaries with new ideas, technologies, and audience connections. Named a Best Place to Work and praised for our creativity, we’re the go-to agency when businesses are ready to elevate their strategies.


We’re looking for a standout individual who is:

  • A Rock star: Confident in showcasing skills and embracing inspiration to solve challenges creatively with natural leadership and desire to own results.
  • Adventurous: Eager to exceed expectations and willing to learn and adapt to new techniques and platforms. Naturally curious with a need to know why.
  • A team player: Thrives in a collaborative environment, working effectively with diverse team members and the ability to influence others.
  • Organized and detail-oriented: Capable of juggling multiple priorities and maintaining quality.
  • Respectful and professional: Values teammates, community, and clients, recognizing the trust they place in us.


Schedule: Monday to Friday, with a minimum of three days in-office, at Overit, and two days with a WFH option. 



Requirements
  • 3+ years in a client-facing account or strategy role in an agency or marketing environment.
  • 2+ years leading and executing marketing plans across creative, media, and digital.
  • Bachelor’s degree in Marketing, Communications, or a related field preferred.
  • Strong written and verbal communication skills.
  • Experience with or enthusiasm for using AI tools (e.g., ChatGPT, Jasper), analytics platforms, CRMs, and modern ad tools (e.g., GA4, Meta Ads Manager).


Benefits


  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • Paid time off
  • Parental leave
  • Professional development assistance


Skills Required

  • 3+ years in a client-facing account or strategy role in an agency or marketing environment
  • 2+ years leading and executing marketing plans across creative, media, and digital
  • Bachelor's degree in Marketing, Communications, or a related field
  • Strong written and verbal communication skills
  • Experience with or enthusiasm for AI tools (e.g., ChatGPT, Jasper)
  • Experience with analytics platforms and dashboards (e.g., GA4)
  • Experience with CRMs
  • Experience with modern ad tools (e.g., Meta Ads Manager)
  • Able to work hybrid with at least three in-office days per week in Albany, NY
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The Company
566 Employees
Year Founded: 1999

What We Do

OverIT is a leading Field Service Management (FSM) software solutions provider with over 20 years of expertise. The company provides cloud-based, geospatial, and field collaboration tools specifically designed for mission-critical operations in linear asset industries, including energy, utilities, telecommunications, oil, and transportation. OverIT helps enterprise businesses globally optimize their daily efficiencies and manage complex field activities through its scalable and highly configurable NextGen Platform.

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