Our client’s success is our success. By helping our clients achieve their goals while leveraging Mintel, we will continue to preserve our long-standing relationships and penetrate more areas of their business allowing us to more broadly demonstrate our value.
Our suite of resources and tools are utilized by over 1,500 clients and constitutes subscription revenue of over $80M throughout the Americas today. As an Account Manager, you will work with our Emerging & Mid-Market accounts to increase their usage and investments with Mintel.
As an Account Manager, your focus will be on retention and growth. Partnering with an internal Client Success Manager, as well as Analysts and Consultants, you will ensure the growth of your accounts while delivering return on investment of subscription services.
You should have a proven track record of delivering return on investment and achieving sales targets as you will be responsible for negotiating contracts with our highly valued clients. You should be strategic, creative and first and foremost, a trustworthy partner to the businesses we support.
This is a Hybrid position based in Chicago.
What You Will Be Doing:
- Maintaining and growing existing account relationships. Within an assigned territory, you will be using your excellent communication skills, strong follow-up and sharp attention to detail to enhance your existing relationships.
- Building a pipeline. Leveraging your current client relationships to grow accounts by securing additional products or services to achieve a target portfolio percentage increases.
- Identifying new champions and revenue streams by networking throughout assigned accounts and by leveraging contacts throughout territory.
- Team Selling. Leveraging Mintel’s internal resources to grow existing business within territory
- Understand customer Objectives and Key Results measures.
- Delivering Creative Business Solutions. Proving ROI on a monthly or quarterly basis to aid in the renewal and enrichment process.
- Negotiating and closing contracts. Delivering industry-leading renewal rates.
- Become a Product Expert. across all Mintel CPG products and service
- Create territory and account level business plans specific to assigned portfolio
- Deliver accurate forecasts to sales management
- Developing Expertise in CPG. Ensuring you are constantly on the pulse of what is happening within the consumer packaged goods and market research industries
- Deliver consistent & exceptional sales results against target
What We Are Looking For:
- Client-Obsessed & Sales originated: You actively join sales meetings to speak with and listen to clients and consistently have clients talk to the company about what is and is not working. You network at the highest possible levels within prospects and clients to ensure there is appropriate executive engagement. You have a proven track record of delivering return on investment and achieving sales targets.
- Data-driven: You understand how to leverage the power of data and forward-looking metrics to drive better performance results for your clients.
- People Smart: You are able to easily adapt to different personalities and levels within an organization
- Committed to personal growth: You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skill set.
- Commercially-minded: You are easily able to identify potential growth opportunities and you can comfortably and enthusiastically pitch our suite of products.
- Naturally curious: You are naturally curious and great at navigating client conversations, asking second and third level questions to get at the heart of clients’ challenges and goals.
- Humble: You are humble, yet confident. You willingly admit when you need help, and you know how and when to utilize the resources and people around you. You are also willing to share your own knowledge for the benefit of the team.
- Self-Directed: You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of your client portfolio.
- Great Communicator: You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
What We Do
Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it.
So what goes into the market intelligence mix?
MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future.
MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide.
PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers.
COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge.
The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge.
That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.
