Account Manager | Commercial

Reposted Yesterday
4 Locations
In-Office or Remote
122K-226K Annually
Mid level
Fintech • Financial Services
Ramp helps thousands of businesses control spend, save time, automate busywork—and save an average of 3.5%.
The Role
The Account Manager will manage relationships with 150-200 commercial customers, drive product adoption, and identify growth opportunities through strategic conversations and collaboration.
Summary Generated by Built In
About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth.

What You’ll Do
  • Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts

  • Develop deep, multi-threaded relationships with decision makers at your customers

  • Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts

  • Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

  • Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams

  • Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

What You Need
  • Minimum 3 years of new business sales or account management experience in a B2B organization

  • Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

  • Excellent verbal and written communication skills, as well as interpersonal skills

  • Organizational, project management, and time management skills

  • Familiarity with basic sales tools and common metrics

  • High adaptability and understanding of change within the evolution of a startup

Nice to Haves
  • Bachelor’s degree from an accredited university

  • Experience with financial services sales

  • Experience at a high-growth startup

  • Expertise in using Salesforce, Outreach, or other productivity tools

  • Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

For candidates located in NYC or SF, the pay range for this role is $136,000- $225,500. For candidates located in all other locations, the pay range for this role is $122,400-$202,950.

We are hiring for two levels within this role.

Benefits (for U.S.-based full-time employees)
  • 100% medical, dental & vision insurance coverage for you

    • Partially covered for your dependents

    • One Medical annual membership

  • 401k (including employer match on contributions made while employed by Ramp)

  • Flexible PTO

  • Fertility HRA (up to $10,000 per year)

  • Parental Leave

  • Unlimited AI token usage

  • Pet insurance

  • Centralized home-office equipment ordering for all employees

  • Health and Wellness stipend

  • In-office perks: lunch, snacks, drinks, and more

  • Budget for intra-office travel

  • Relocation support to NYC or SF (as needed)

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp Applicant Privacy Notice

Top Skills

Accounting Software
NetSuite
Outreach
Quickbooks
Sage
Salesforce
Xero
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The Company
HQ: New York, NY
450 Employees
Year Founded: 2019

What We Do

Ramp is building the next generation of finance tools—from corporate cards and expense management, to bill payments and accounting integrations—designed to save businesses time and money with every click. More than 10,000 customers cut their expenses by 3.5% per year and closing their books 8x faster by switching to the Ramp platform. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment software in America and enables billions of dollars of purchases each year. Ramp continues to grow at an increasingly large scale, more than doubling its revenue run rate in the first half of 2022. Valued at $8.1 billion, Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp was named Fast Company’s most innovative finance company in 2022.

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