Account Manager, Commercial Lines

Posted 3 Hours Ago
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Houston, TX, USA
In-Office
Senior level
Insurance
The Role
Manage and service a portfolio of commercial insurance clients as the primary point of contact. Responsibilities include handling client requests, evaluating renewals for underwriting compliance, coordinating account tasks such as binding and invoicing, supporting premium collection, maintaining client retention, and staying current on insurance rates, forms, coverage changes, submissions, and proposals.
Summary Generated by Built In

Who We Are
As one of the largest independent agencies in Texas, we’re proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work. We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.
Role Summary
The Commercial Lines Account Manager is responsible for managing and servicing an assigned portfolio of commercial insurance clients. In this role, you will act as the main point of contact, addressing client needs, processing renewals, and ensuring compliance with underwriting guidelines. The ideal candidate will have a strong understanding of commercial insurance coverages and industry trends, as well as excellent communication and time management skills.

What You Will Do

  • Serve as the main point of contact for all service needs of your assigned book of business.
  • Assess and evaluate renewal requests for compliance with underwriting guidelines, providing assistance when needed.
  • Work with Account Associates to ensure tasks related to assigned accounts, including binding coverage, invoicing, and collecting premiums are handled properly.
  • Focus on client retention, working collaboratively with the Sales Consultant to ensure a high retention rate.
  • Manage customer requests and correspondence related to assigned clients, covering desks for the team as needed.
  • Stay informed about rates, forms, and coverage changes, and acquire knowledge of the company's submissions and proposals process for policies.
What You Will Bring
  • Bachelor's degree preferred
  • Property & Casualty insurance license required
  • 5+ years of Commercial Lines Account Management Experience 
  • Proficiency in Applied Systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools
What You Will Experience
  • Competitive compensation package
  • Professional development track to support career growth
  • Generous time-off allowance, as well as major holidays
  • Comprehensive benefit selection, including company 401(k) match
  • Gym membership reimbursement
  • Support for work/life integration, with flexible work from home options available.
  • This role will be hybrid 2-3 days in the office weekly in our Houston office.

Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States.
NO AGENCIES OR 3RD PARTY INQUIRIES

Skills Required

  • Property and Casualty insurance license
  • 5+ years of Commercial Lines Account Management experience
  • Proficiency in Applied Systems
  • Proficiency with electronic signature platforms
  • Proficiency in Microsoft Office
  • Proficiency in Adobe Acrobat and related tools
  • Bachelor's degree

Hotchkiss Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hotchkiss Insurance and has not been reviewed or approved by Hotchkiss Insurance.

  • Fair & Transparent Compensation — Pay is considered competitive across core roles, with explicit mentions of “competitive pay” and market‑matching compensation. Job materials highlight a competitive compensation package.
  • Healthcare Strength — Health coverage spans dental, vision, disability, life insurance, and HSAs, with wellness and gym reimbursements adding breadth. Materials describe a comprehensive benefits package.
  • Retirement Support — A 401(k) plan with company match is consistently highlighted. This component is positioned as part of a broader, attractive total rewards offering.

Hotchkiss Insurance Insights

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The Company
HQ: Carrollton, TX
145 Employees
Year Founded: 1975

What We Do

At Hotchkiss Insurance, we know by safeguarding one's most valuable assets, people and businesses are better able to grow and prosper. We work with you to understand your unique business and deliver tailored insurance solutions and risk management to protect you from life’s uncertainties. With an advisory approach and an ability to reduce complexity, we demonstrate an abiding care for all of those who entrust themselves to us. Whether you know you need business insurance, risk management, employee benefits consulting, personal insurance, surety, or you just want to start the conversation, we've got you covered. Hotchkiss is Texas-based, with main offices in Dallas, Fort Worth, Houston and San Antonio. For more than 40 years, we've protected businesses of all sizes and industries. (Including construction, education, restaurants, landscapers, nursery growers, manufacturing, religious institutions, commercial construction, technology, home builders, energy, more) Endorsed by: Texas Nursery and Landscape Association, Texas Irrigation Association Member of: Builder Agent Network, exclusively endorsed by Texas Association of Builders Founders of: Texas Green Industry Safety Group, Texas Home Builders Safety Group

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