Account Manager Colombia

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3 Locations
In-Office or Remote
Software
The Role

Description

is part of — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Colombia.

Job Responsibilities

  • Expand and consolidate presence in the assigned territory.
  • Maintain and develop our relationship with signed partners (tour operators, travel agencies, TMCs) in order to increase their performance.
  • Collaborate with the sales team to identify and grow opportunities within the territory.
  • Follow-up with existing and new partners in order to provide system training.
  • Product presentations & networking.
  • Position the brand within the travel trade.
  • Address incident issues, ensuring partners support.
  • Payments control.
  • Provide market & competitive environment analysis.
  • Provide regular comprehensive reporting through CRM and internal systems.
  • Maximize and develop API deals with the potential and existing partners.
Requirements
  • Relevant Experience. 2+ years of successful experience in account management or business development of B2B companies within the travel industry.
  • Market Knowledge. In-depth understanding of the country's travel market.
  • API. Familiarity with API integration and technology sales & deals.
  • Personal Skills. Ambitious, proactive, results-oriented, comfortable in fast-paced environments, creative problem-solving.
  • Analytical Skills. Data-driven, tech-savvy, experience using KPIs to track success.
  • International Mindset. Adaptability to multicultural environments, reflecting our global presence.
  • Be Your Own CEO. Work independently with a high level of accountability.
  • Think outside-the-box. Develop and implement creative solutions to challenges.
  • Business trips. 20% of working time may involve visiting customers, attending events, or meeting the team. Having your own car is important.
  • Language Proficiency. Advanced English and native Spanish, additional languages are advantageous.
  • Location. Preferably Colombia or Peru.
  • Work Permit. Must be a citizen or permanent resident of Colombia/Peru.
Benefits
  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

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The Company
HQ: Dover, DE
257 Employees
Year Founded: 2016

What We Do

RateHawk.com is an innovative B2B online booking engine featuring hotels, air tickets, transfers, and car hire. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for the best accommodation providers, hand-pick the strongest ones and pass on the best offers in the B2B hotel booking market. The rates and availability are taken from more than 180 global wholesalers, consolidators, OTAs and DMCs all brought together into one booking tool. In addition to these, we have over 67 000 properties contracted directly. This allows us to provide our clients located in over 190 source markets with more than 2 000 000 properties all over the world. Combining innovative technologies and extensive professional experience, RateHawk provides travel industry players with the world’s most relevant, responsive and user-friendly hotel booking backend technology. Customers are on the pedestal of our world — everything is built around their needs. All our decisions and considerations, whether commercial, technological or operational, should be driven by utmost care for our customers and agents. We have teams specialising in supporting and developing our product, providing great customer service and developing our partner networks. We share common values and are hugely results driven. Our shareholder mentality, collaborative culture and worldwide presence constantly create new opportunities for our team of employees to continually learn and grow in their day to day work. Our goal is to ensure that our customers and our partners are always offered the best prices for any type of accommodation and air tickets in any geography.

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