Account Manager, Client Services

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
75K-95K Annually
Mid level
Fintech • Healthtech • Insurance • Mobile
The Role
Act as primary liaison for existing employer groups to ensure satisfaction and retention. Manage renewals and pricing negotiations, provide enrollment and education support through virtual and in-person meetings, identify and resolve client issues with internal teams, and oversee escalations to optimize group experience.
Summary Generated by Built In

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and accessible for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

About the Role

As an Account Manager, you'll act as the primary liaison for existing groups, ensuring their satisfaction and retention through proactive relationship management. You'll attend client meetings across Georgia, providing education and enrollment support, while also identifying potential roadblocks and collaborating with internal teams for successful resolution.  

What You’ll Do

  • Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention
  • Attend virtual and in-person client meetings across Florida to build relationships with groups, conduct education meetings, and provide enrollment support 
  • Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs 
  • Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions 
  • Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience  
  • Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests
  • Be a part of a cutting-edge, fast-growing team

What You'll Bring

  • 3+ years of experience in account management in health insurance or employee benefits  
  • Strong track record of successful account management and retention  
  • Ability to travel up to 30% across the greater Jacksonville/Tallahassee, FL area
  • Bachelor's Degree 
  • Excellent communication, organization, and relationship-building skills 
  • A strong sense of ownership, a bias for action, and superior problem-solving skills 
  • Ability, and excitement to work in a fast-paced dynamic startup environment 
  • Current Florida State Health and Life insurance license in good standing (preferred) 

What You'll Get

  • Competitive salary, bonus opportunity, and equity package 
  • Comprehensive Medical, Dental, and Vision benefits 
  • A 401k retirement plan 
  • Paid vacation and company holidays 
  • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S. 

In taking a market-based approach to compensation, base pay may vary depending on location. Additionally, base pay may vary considerably depending on job-related skills and experience. The current expected salary range for this position is: $75,000 - $95,000.

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Skills Required

  • 3+ years of experience in account management in health insurance or employee benefits
  • Strong track record of successful account management and retention
  • Ability to travel up to 30% across the greater Jacksonville/Tallahassee, FL area
  • Bachelor's Degree
  • Excellent communication, organization, and relationship-building skills
  • Strong sense of ownership, bias for action, and superior problem-solving skills
  • Ability and excitement to work in a fast-paced dynamic startup environment
  • Current Florida State Health and Life insurance license in good standing

Sidecar Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sidecar Health and has not been reviewed or approved by Sidecar Health.

  • Fair & Transparent Compensation Compensation in tech and product roles is described as market‑aligned and competitive. Feedback suggests many in these functions feel total pay stacks up well against peers.
  • Healthcare Strength Employer‑paid major‑medical coverage for employees and family is highlighted, positioning health benefits as a strong component of total rewards. Feedback suggests low denial rates, added navigation tools, and center‑of‑excellence partnerships reinforce the plan’s practical value.
  • Equity Value & Accessibility Total rewards are presented to include stock options and bonuses in addition to salary. Feedback suggests these elements can meaningfully enhance perceived upside beyond base pay.

Sidecar Health Insights

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The Company
El Segundo, CA
210 Employees
Year Founded: 2018

What We Do

Sidecar Health is changing the health industry with modern, common-sense health insurance that finally gives consumers control over costs and choices. We are a passionate group of people-people on a mission to make quality healthcare affordable and accessible for everyone.

Why Work With Us

Being a growth-stage distributed startup, transparent and asynchronous communication is critical. We'll provide you with the resources and tools you need, and regularly seek your feedback through quarterly engagement pulses on what is or isn't working well.

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