Our Opportunity:
Chewy is looking for a consumer-centric, data-driven individual to join our fast-paced Chewy Ads business! As an Account Manager, you’ll be central to helping our brands reach Pet Parents with the right product at the right time. Through campaign monitoring, data analysis, and relationship building, Chewy Ads Account Managers are an extension of a customer’s marketing team. This is an outstanding opportunity to help build a program from the ground up. Successful candidates should be customer-focused, true teammates, comfortable with ambiguity, and have experience delivering results in a fast-paced, dynamic business environment.
What You’ll Do:
- Become an expert on Chewy Advertising’s solutions (and help us roll out new offerings).
- Act as a customer’s regular point of contact on all things about Chewy Advertising.
- Optimize campaign performance to meet advertiser goals.
- Analyze data to provide campaign optimizations and influence future campaigns.
- Collaborate with internal teams including Sales, Ad Operations, Project Management, and Product
What You’ll Need:
- 3+ years of experience in digital advertising and client-facing roles
- Bachelor’s degree
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Willingness to develop and supply to process improvement - inventing and simplifying
- Previous experience analyzing data and standard processes to assess performance drivers
- Ability to advise partners on standard processes and areas of opportunity (identifying risks and optimally navigating through issues)
- Proven success working with cross-functional teams and building positive relationships internally and externally
- Excited by a fast-paced and constantly evolving environment
- Experience with Microsoft Office and understanding of Tableau is a plus
- Bonus: MBA or Experience in Performance or Search advertising preferred
#LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
Similar Jobs
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
