BUSINESS DEVELOPMENT
- Responsible overall in maintaining the current existing relationship with current accounts and make the current accounts growing.
- Ensure to follow up and implement business development initiatives that have been implemented by N+1.
- Taking overall ownership and working extensively with others on proposal/pitching process, including design & pricing of research, solution for new clients. Final proposal will be revised by N+1.
- Transform cross selling done between departments from N+1 into a successful project set up.
- Having a full knowledge of Ipsos marketing materials/credentials and taking initiatives to promote among clients Ipsos marketing material. Up to date knowledge on Ipsos marketing material.
CLIENT RELATIONSHIP
- Taking overall ownership for managing current client accounts and maintain current good relationships.
- Responsible overall in developing existing client relationships.
- Taking overall ownership and works extensively with others on proposal/pitching process, including design & pricing of research, solution for existing clients.
PROJECT MANAGEMENT
- Taking overall responsibility for the successful management of research projects, ensuring projects are delivered; on-time; on- cost to the client’s satisfaction.
- For large scale projects to set up efficient customized processes to gain time and ensure costs savings (automation of reports…).
- Ensuring effective management of: Project teams; Job books / financials; Clients; Suppliers; Design, Research material approvals.
- Taking overall responsibility for cross-functional teams.
- Taking responsibility for ensuring quality standards are adhered to, and project briefings & review meetings are completed.
- Following processes set up by N+1 to improve project management quality and service.
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To ensure projects are set up according to ISO standards and responsible for implementation of the ISO among N-1.
PEOPLE AND SELF MANAGEMENT
- Contributing of N-1 development: delegation, control of the execution of the projects and training.
- Support N+1 in the overall management of the company (as required).
- Encouraging innovation and implementation of solutions in order to contribute to increase the efficiency of the team.
- Supporting N+1 in implementing processes to increase the efficiency of the team.
- To delegate efficiently to N-1 (clarifications of roles, of task, deadlines, set Up KPIs) in order to contribute to increase the overall efficiency of the project.
- Promoting and sharing of knowledge and development of job skills of N-1 in others via: General trainings; Providing on-the-job mentoring and monitoring; Giving constructive direct feedback; Delegating effectively; Empowering / providing support as necessary.
- 'Update N+1 in an accurate way and proactively offer solutions to N+1.
- Proactively seeking out opportunities for own self-development, via informal and formal learning events (e.g.: establishing a mentor relationship, attending training courses etc).
- Contributing to short and mid term team development.
- Advanced technical skill and knowledge on all related business unit focus, and specialist in at least 1 area of expertise.
- Treating others with respect at all times.
FINANCE, P&L AND ADMINISTRATIVE
- Supporting N+1 in achieving targeted P&L.
- Delivering financial targets for its own projects including: TO; GM%.
- Controlling GM as per the forecast DC and ensure a proactive follow up of all DC and invoices, responsible to follow up on payment from clients.
- Ensuring all jobs are accurate (end date, forecast GM) and ensuring a follow up of GM.
- Taking responsibility on general administrative (timesheets…) and HR compliance on personal and team level.
About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! About the Team
At Ipsos, we collaborate with the world’s leading organisations to help them grow the right talent, fulfill their brand promises, and optimise financial outcomes.
From corporate strategy to operational excellence, we cover the entire experience landscape. Our research, advanced analytics and advisory solutions enable clients to predict and adapt to change, create enriched, improved, and differentiated experience ecosystems.
Our approach is deeply human-centric, and our global network of expert teams have a rigorous understanding of CX and EX that’s backed by decades of cultural knowledge and industry experience.
So, while our work is powered by insights and driven by technology, it’s always all about people
Skills Required
- Proven experience managing and growing client accounts
- Business development and cross-selling capability
- Experience preparing proposals, pricing research and solutions
- Project management delivering projects on-time and on-budget
- Ability to manage cross-functional teams and suppliers
- Knowledge and implementation of ISO standards for projects
- P&L responsibility and financial management of projects (TO, GM%)
- Experience delegating, training, mentoring and developing junior staff
- Advanced technical knowledge of the business unit and specialist expertise in at least one area
- Familiarity with marketing materials/credentials and ability to promote them to clients
- Administrative and HR compliance (timesheets, invoicing, client payment follow-up)
Ipsos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.
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Leave & Time Off Breadth — Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
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Healthcare Strength — Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
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Parental & Family Support — Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.
Ipsos Insights
What We Do
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros
