The Role
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Edelman Toronto is looking for an Account Manager to join the Business Marketing team, working closely with the other Edelman specialties including Creative, Digital and Paid and Performance team. Reporting to an Account Director, Business Marketing, the Account Manager will be responsible for managing and executing integrated projects for various B2B clients across both marketing and communications, with a key focus on digital. As an Account Manager, you have a passion for complex business challenges and diving into analytics to provide clients with strategic solutions.
You are not only on top of the latest B2B and digital trends but know how to get things done in this space: process oriented and level-headed.
As we continue to grow the Business Marketing discipline in Canada, we are seeking a new team member who is excited to learn about the world of B2B, including but not limited to analyzing marketing data, understanding emerging digital platforms, and developing breakthrough creative campaigns.
The ideal candidate will thrive on building relationships with both clients and internal peers. They will have extensive experience with many of the following: digital content, channel planning, exposure to paid media strategies, content development, and measurement approaches. They will also have excellent organizational skills and the ability to adapt to new conditions, assignments, and deadlines.
Responsibilities:
- Build strong relationships with clients and operate as day-to-day client contact
- Execute and lead B2B marketing and communications programs for clients including oversight/execution of integrated strategies, including account-based-marketing and CRM programs
- Exhibit effective project management working closely with account teams and project management teams – prepare and/or review activity reports and status reports for clients; keep the account team abreast of timelines and deadlines; ensure high-quality delivery against deadlines
- Participate in new business process including research, audits, proposal development and pitch presentations
- Work closely in integrated teams to ensure seamless coordination between marketing and communication activities, and creative campaigns
- Demonstrate an understanding of clients’ business challenges and objectives, with the ability to provide strategic thinking and proactive solutions
- Understands available data on digital platforms, with the ability to read data and strategically leverage to inform strategies
- Demonstrate a solid understanding of budget parameters and ability to handle day-to-day budget
- Viewed as strong "team player" and serve as role model to more junior team members
- Recognize impact of self on others; maintain strong internal/external relationships; support fellow team members
- Share the Edelman values (the relentless pursuit of excellence, freedom to be constantly curious and courage to do the right thing)
Qualifications:
- Post-secondary education in a related field
- 4–6 years of proven experience in marketing and communications, with a strong track record of cross-functional collaboration. Experience working alongside sales teams is a plus.
- Excellent client management skills
- Experience with LinkedIn, CRM platforms, and account-based-marketing, and a track record of strategic deployment of digital tactics and strategy
- Strategic yet creative thinker, self-starter, able to manage multiple projects simultaneously without management supervision
- Proactive thinker with strong problem solving, strategic communication and presentation skills
- Experience with managing budgets that account for staff, advertising, third-party and ongoing fee costs
- Ability to work in a fast-paced, collaborative team atmosphere, serving multiple clients at the same time
- Additional nice to haves include in-platform experience in LinkedIn, CRM platforms (Salesforce, Adobe), Google Analytics; exposure to account-based-experience programs; agency experience.
Should you be interested in applying for this role, please send your résumé and cover letter (optional). Only those candidates short listed for an interview will be contacted. Thank you for your interest in working with Edelman Canada!
ACCOMMODATIONS:
Edelman is committed to accessibility and equal opportunity in its recruitment processes. If you require accommodation to participate in this recruitment, please contact: [email protected].
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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The Company
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities
