Account Manager - Business Development/Outside Sales

Weekly Work Hours

Compensation Range

Salary Minimum

FLSA

Position Type

The Account Manager of Business Development is responsible for leading a high-performing team in building relationships with businesses that may have a need for corporate training or seeking customized business solutions. This team may assist the businesses with talent acquisition and development.  The Team will manage the entire process from identification of a lead, to needs analysis, creation of proposals, and closing the deal.  This position will report to the Sr. Director of Corporate Relations.

• Works collaboratively with Business Development teammates to serve the needs of constituents in the business community of Dallas County, and members of the Dallas College community.

• Works collaboratively within the assigned team to execute workflows and work systems that ensure accuracy, reliability, and continuity of operations.

• Works collaboratively within the assigned team to meet unit performance metrics and execute associated continuous improvement plans.

• Participate in regular workforce business development team meetings.

• Interpret data and generate reports as required by supervisor.

• Develop and effectively generate professional sales proposals, dashboard reports, and other key presentation materials to help produce the desired client-centric outcomes/solutions.

• Routinely and/or daily use Salesforce.com as the CRM tool to record relevant data related to client engagement, business development, dashboard reports, pipeline reports, proposals, etc.

• Develop and execute an ongoing personal professional development plan.

• Engages in ongoing, and continuous professional development experiences to foster increased skills, competencies and abilities.

• Provide effective supervision and leadership to a team of coordinators of business development.

• Support the ongoing, and continuous professional growth of the team being supervised.

• Required Dallas College Professional Development Hours per Academic Year. 

• All employees are required to complete a minimum of 19 hours.

• People leaders are required an additional 16 hours of leadership development.

• Perform other duties not listed as assigned.

The following duties are required for People Leader roles specifically:

• Exercises full discretion and decision-making authority in the recruitment, selection, hiring, mentoring,  coaching, development & termination of staff, ensuring alignment with organizational goals, budgetary constraints, and workforce planning strategies.

• Drive high performance by administering the performance management process timely, setting clear expectations, conducting performance evaluations, and implementing initiatives that enhance employee engagement, motivation, and retention.

Required Qualifications for Role (necessary or mandatory)

• High school diploma or equivalent plus three (3) years of relevant professional sales experience demonstrated results.

• 2-3 years’ experience supervising a small team of 3-5 individuals.

• Current and valid Texas driver’s license required for offsite travel.

Other Preferred Qualifications for Role (not mandatory, but advantageous)

• Associates degree

• Bilingual or multilingual preferred

• Official Transcript required

*** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. ***

Required Qualifications for Role (necessary or mandatory)

• Ability to facilitate effective meetings and make compelling sales presentations.

• Ability to manage tasks and keep the work organized.

• Must be a team player and interact well with the other members of the Business Development work unit and across the Dallas College community.

• Must be comfortable maintaining detailed records of interactions with prospects and customers and entering notes in our Customer Relationship Management (CRM) system, Salesforce.

• Must be a self-starter with the ability to work independently to find and build corporate relationships.

• Ability to lead a business development team in a productive and positive work environment.

• Ability to effectively utilize LMI data to help the business development team mine potential client prospects, leads; conduct pipeline reports, develop and present professional dashboards, and develop customize solutions that lead to industry/company in-demand training opportunities.

Other Preferred Qualifications for Role (not mandatory, but advantageous)

• Knowledge, Skills, and Abilities Preferred

Dallas College seeks to identify core and professional competencies for each role and level which helps define the level of expertise needed and desired to demonstrate success in the role. 

• Communicates Effectively Competency

• Ensures Cross-Functional Collaboration

• Empowers Teams

• Ensures Accountability

• Leads Strategically

Normal physical job functions performed within a standard office environment. Reasonable accommodation(s) may be made to individuals with physical challenges to perform the essential duties and responsibilities.

About Us

Dallas College is one of the largest community college systems in Texas, committed to transforming lives and communities through higher education. With a rich history of serving the diverse population of Dallas County, the college provides accessible, affordable, and high-quality education that empowers students to achieve their academic and career goals.

Dallas College has a set of core values that shape its culture and operations: integrity, respect, opportunity, collaboration, accountability, and engagement and support.