Account Manager

Creoate is building products and solutions in unconventional ways so that more entrepreneurs and small businesses owners can better run their businesses. 🚀
We help independent retailers buy sustainable and unique products from brands and wholesalers on a centralised platform, using artificial intelligence and predictive analytics to improve sales for brands, manage inventory levels and get sustainable finance. 🙌
All we do is aimed at delivering more choice, better pricing, and more efficient logistics at a global scale for our customers. Our mission has been extensively covered in TechCrunch and Sifted (hottest investments shortlist), and we are led by a world-class team who have worked at or invested in high-growth cultures including Farfetch, Amazon, Checkout, Vinted, Lyst, Zapp, and Deloitte.

We're currently a team of 35+ strong, and growing fast across the UK and USA. Having support from world-class VCs who have invested in Airbnb, Slack, Square, Checkout, and Job&Talent also means that we are now ready to meet ambitious leaders to help us shape the future.

About the role

As an Account Manager, you’ll be the trusted partner to a portfolio of high-potential brand accounts—emerging businesses that are already on our platform and ready to grow.

Your mission: help these customers get the most out of our solutions and generate revenue through deep relationships, smart upsells, and proactive account growth. 

This role is perfect for someone who sees sales as service—who’s excited to help entrepreneurs win, and who thrives in fast-moving, impact-driven environments.

£45-55k base depending on experience + uncapped commissions.

Your responsibilities

• Manage and grow a portfolio of existing brand accounts in the UK and USA
• Build strong relationships with key stakeholders - typically finance, ops and founders 
• Identify upsell and cross-sell opportunities across ecommerce, invoice factoring and trade finance solutions all designed to help B2B brands grow
• Drive constant usage of our platform and troubleshoot adoption blockers 
• Collaborate closely with onboarding, marketing, support and credit risk teams 
• Maintain accurate pipeline forecasts in Hubspot and hit/exceed your targets
• Be the voice of the customer - sharing insights with product and growth teams 

Your profile

• 2-5 years of B2B sales or account management experience, ideally in fintech, SaaS or ecommerce 
• Proven track record of hitting or exceeding revenue targets 
• Strong commercial acumen and ability to sell to SMB founders and operators 
• Clear, confident communicator across email, Zoom, and in-person meetings
• Highly organized with great follow-through
• CRM and sales automation proficiency (HubSpot ideal)
• Energized by fast-paced, mission-led teams

Why You'll Love it Here

• Be part of something bigger: we're levelling the playing field for small businesses using AI, fintech and ecommerce innovation
• Real impact: your work directly helps entrepreneurs grow and thrive
• Growth: Join a tight-knit, mission-driven team making a real impact
• Competitive comp, equity, and benefits
• Flexibility, autonomy and the energy of a high-growth startup