Account Manager - Bosnia and Herzegovina (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy.  

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

At Glovo, we want to revolutionize the shopping experience of millions of people. Our goal is to give everyone easy access to anything in their cities; to reach this goal we need a 360º, analytical and results driven person to develop the business of one of our most underpenetrated sub verticals within Q-Commerce. We are currently looking for a Groceries Local Heroes Business Developer to help us develop and grow our Specialties vertical (local grocery shops such as bakeries, butchers, fruit shops, etc.).

THE JOURNEY

• Define the pipeline of the most relevant “Specialties” grocery stores in the country.
• Lead the whole commercial cycle for every Specialty partner, from initial pitch to activation and further development of their business in Glovo.
• Ensure the best UX for our users in the Specialties category; from the quality of the content to the main operational metrics.
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).

WHAT YOU WILL BRING TO THE RIDE

• Analytical mindset; you feel comfortable working your way around with data.
• Proven record of strong commercial skills.
• Minimum 2 years of experience in account management or Business Consultancy. Preferably with experience in FMCG or HoReCa.
• A scrappy attitude, you are used to showing results with limited resources.
• A passion to change the way millions of people approach shopping.
• Interest in start-ups, technology, and a fast-paced environment.
• Full professional level of Bosnia plus fluency in English is a must!
• An empathetic, inclusive and curious attitude.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Cobee discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!