Account Manager (Bluefield/Tazewell Market)

Account Manager

Join the Blue Ridge Beverage Team!

Blue Ridge Beverage Company, Inc., a leading distributor of beer, wine, and non-alcoholic beverages in Central and Southwest Virginia, is looking for a full time  ACCOUNT MANAGER / SALESPERSON to help grow our business.

Account Managers develop and maintain mutually beneficial business partnerships using all Blue Ridge Beverage product types and sales resources, with the primary intent of maximizing sales and profitability for the retailer and company alike.

Job Type: Full-Time

Benefits:

• Comprehensive Medical Insurance, including health, dental, prescription, and vision care.
• Paid time off plus 3 scheduled paid holidays and 3 floating holidays.
• Basic Life and AD&D Insurance.
• Short-term and Long-term Disability.
• Flexible Spending Accounts for health care and dependent care.
• 401(k) Retirement Plan with employer contribution.

Responsibilities:

Successful salespeople continually meet and exceed retail expectations, as defined by the customer, centering on timely accurate orders, deliveries, product rotation, promotion programing execution, merchandising standards and correct inventory levels.

Responsibilities include, but are not limited to, monthly objective attainment, order development, cooler resets, execution/attainment of merchandising standards, quality rotation and overall customer satisfaction.

Duties:

• Develops and maintains mutually beneficial business partnerships utilizing all Blue Ridge Beverage product types and sales resources, with primary intent of maximizing sales and profitability for the retailer and company alike.
• Achieves monthly objectives, including order development, cooler resets, execution/attainment of merchandising standards, quality rotation and overall customer satisfaction.
• Ensures strict adherence to account service schedule and route assignments as directed by management.
• Executes retail programs, incentives, and new brand rollouts, consisting of account specific objectives and volume goals.
• Establishes two-way communications with manager to discuss customer needs, opportunities, account progress and potential issues.
• Recognizes product delivery and order opportunities based on storage, minimum load, and customer input to make recommendations for change to manager.
• Reduces out of stocks/miss-orders through accurate ordering, replacement, redelivery to solve problems and to fix issues.
• Regularly conducts reviews of customer accounts and update products, costing, pricing and use of point-of-sale material to ensure profitability and competitiveness.
• Maintains strict quality control standards within each account according to company standard operating procedure Stock Rotation and Exchange Program.
• Performs other duties as assigned.

Relationships & Roles:

• Maintains professional internal and external relationships throughout the company.
• Demonstrates a high level of integrity.
• Interacts and collaborates with company employees at all levels in a respectful manner.
• Leads by example, builds trust, values others, and communicates effectively with others in a team environment.
• Demonstrates sense of urgency in accomplishing goals and objectives.
• Demonstrates flexibility and ability to work nights and early mornings as training, team-building, and other circumstances dictate.

Minimum Requirements:

• 2 years of experience in customer service or sales related positions.
• Demonstrated customer service skills.
• Ability to work in a fast-paced environment that consistently requires a sense of urgency.
• Demonstrated basic math skills including addition, subtraction, multiplication, and division.
• Ability to work and problem-solve with minimal supervision.
• Proficient in technology.
• Strong interpersonal, listening, verbal and written communication skills.
• Valid driver license with excellent driving record.

Must be able to pass a pre-employment drug screen that includes THC.

The following list of physical requirements are required to perform the entire job: frequent bending, stooping, standing, kneeling, reaching, pushing, pulling, and sitting; fine finger and hand manipulation; speaking clearly; hearing so as to be able to maintain conversation; seeing so as to be able to read and to drive a vehicle; and lifting, moving and carrying up to 25 lbs., frequently lift and/or move more than 50 lbs. and occasionally lift and/or move up to 150 lbs. Must be able to work in varying temperatures as assignments may involve working in a cooler.

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EOE