Account Manager - Bilingual in Korean

Reposted 3 Hours Ago
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Plano, TX, USA
In-Office
64K-64K Annually
Mid level
Automotive • eCommerce • Manufacturing
The Role
Serve as primary client contact managing the full contract lifecycle, quotations, PUMIs, billing and reporting. Collaborate with procurement, accounting, and legal, maintain customer records in internal systems, and ensure timely issue resolution and high customer satisfaction.
Summary Generated by Built In
Company Description

    Work location: Plano, Texas

    Onsite / Full time

    Contract Period: 1 year (renewable)

    * Korean bilingual Required

    Salary: $5355/ month 

    Job Description

     

    • Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
    • Create and manage quotations for new and renewal contract.
    • Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
    • Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
    • Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
    • Prepare and deliver both regular and ad hoc reports tailored to client needs.
    • Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
    • Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform.
    • Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
    • Perform additional responsibilities as required to support overall business objectives.

    Qualifications

     Education/Experience:

    Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired.

     

    Skills:

    • Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools
    • Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
    • Languages: Fluent in English, Korean
    • Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Skills Required

    • Korean bilingual (fluent Korean)
    • Fluent in English
    • Proficient in ICT systems and cloud platforms
    • Experience with Samsung Cloud Platform (SCP) and monitoring SCP resource usage
    • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
    • Experience creating and managing quotations, contracts, and PUMIs
    • Client relationship management and cross-cultural communication skills
    • Legal documentation knowledge and compliance awareness
    • Attention to detail, time management, and strategic problem-solving
    • Bachelor's Degree in Business Administration
    • Minimum of 4 years experience in a related field
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    The Company

    What We Do

    SBT Global, Inc. is the premier manufacturer of personal watercraft (PWC) and jet boat parts, offering a wide range of remanufactured and new engines, engine blocks, crankshafts, pump parts, rebuild kits, and cables. As the largest supplier of aftermarket PWC parts, they provide a one-stop shop experience for customers, combining high-quality manufacturing with expert technical support to make PWC ownership more affordable.

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