Are you passionate about building long-term client relationships and driving account growth? At goFLUENT, we are transforming the way companies develop their talent through language learning.
With over 26 years of global experience, we combine AI-powered technology, world-class content, and human interaction to help organizations communicate without barriers and compete internationally.
We’re looking for a results-driven Account Manager focused on the Mexican market, with strong relationship management skills, a strategic mindset, and the ability to identify growth opportunities within existing accounts.
🎯 What You’ll DoManage and grow a portfolio of existing clients within the Mexican market (mid-sized and enterprise companies).
Build strong, long-term relationships with key stakeholders (HR, L&D, leadership, and C-suite).
Identify upselling and cross-selling opportunities to expand account value.
Lead strategic business reviews focused on performance, impact, and ROI.
Act as a trusted advisor by understanding client needs and aligning solutions to business goals.
Ensure high levels of customer satisfaction, retention, and engagement.
Collaborate closely with Customer Success, Marketing, and Sales teams to drive account growth.
Support contract renewals and negotiate agreements.
Represent goFLUENT in client meetings, events, and networking opportunities in Mexico.
Travel within Mexico as needed to strengthen client relationships.
Minimum 2 years of experience in Account Management, B2B sales.
Proven experience managing and growing client accounts (retention + expansion).
Strong relationship-building skills across all levels, including senior leadership.
Excellent communication, negotiation, and presentation skills.
Strategic thinking with a strong customer-centric approach.
Experience working with CRM tools and LinkedIn is a plus.
Self-motivated, proactive, and results-driven mindset.
Minimum B2 level of English.
Fluency in Spanish (required for the Mexican market).
Experience in SaaS, e-learning, HR tech, or services is a plus.
Competitive compensation package (base salary + performance-based incentives).
A dynamic, startup-like culture backed by a well-established global company.
Structured onboarding and continuous learning opportunities.
Exposure to international clients and global teams.
Real career growth opportunities.
Access to our platform to learn up to 50 languages 🌍
Collaborative, flexible, and multicultural work environment.
Because you’re not just managing accounts — you’re helping companies in Mexico connect with the world and grow globally.
If you're ready to build meaningful client relationships, drive impact, and grow your career, we’d love to hear from you!
👉 Apply here: https://www.gofluent.com/us-en/careers/
Skills Required
- Minimum 2 years of experience in account management or B2B sales
- Experience managing and growing client accounts through retention and expansion
- Strong relationship-building skills across all levels, including senior leadership
- Excellent communication, negotiation, and presentation skills
- Strategic thinking and a customer-centric approach
- Minimum B2 level of English
- Fluency in Spanish
- Experience with CRM tools and LinkedIn
- Experience in SaaS, e-learning, HR technology, or services
What We Do
goFLUENT provides corporate language training through personalized instruction delivered by specialized English trainers. Its global trainer network serves more than 1,000 corporate clients worldwide, helping employees develop practical language skills for professional communication. The company operates internationally, with offices across the Americas, Asia, and Europe, Middle East, and Africa, and focuses on language learning for business organizations around the world.
