The Role
The Account Manager coordinates vehicle shipments, manages client relationships, tracks KPIs, and ensures compliance in the auto transportation field.
Summary Generated by Built In
Role Description:
LST Group is currently seeking an Account Manager for our Auto Hauling division. This is a full-time, hybrid role in our Tampa Branch.
Key Responsibilities:
Requirements:
Benefits of Working at LST Group:
LST Group is currently seeking an Account Manager for our Auto Hauling division. This is a full-time, hybrid role in our Tampa Branch.
Key Responsibilities:
- Act as the primary point of contact for clients in the auto transportation field, ensuring satisfaction and timely delivery.
- Coordinate with the carrier team to manage the full lifecycle of vehicle shipments from pickup to delivery.
- Monitor shipment status, proactively communicate updates or delays, and resolve any service-related issues.
- Build and maintain long-term relationships with customers, focusing on retention and revenue growth.
- Work closely with carrier partners to ensure capacity, compliance, and performance standards.
- Analyze client needs and offer tailored logistics solutions to enhance efficiency and reduce costs.
- Track KPIs and service metrics; prepare and present regular performance reports to clients and management.
- Identify opportunities for upselling or expanding service offerings within current accounts.
- Ensure compliance with DOT, FMCSA, and industry regulations specific to vehicle transport.
- Perform accurate and timely data entry for all orders, load details, client information, and shipment updates into TMS, CRM, and internal databases.
Requirements:
- Strong understanding of supply chain management and auto hauling procedures.
- Excellent organizational and time-management skills.
- Proficiency in logistics software (TMS) and Microsoft Office Suite.
- Strong problem-solving abilities and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
Benefits of Working at LST Group:
- Autonomy and Trust: Enjoy the freedom to make decisions that best serve our business.
- Competitive Salary: We offer a weekly pay schedule – yes, you get paid every week, not just twice a month!
- Salary + Commission: Earn a competitive base salary in addition to commission opportunities.
- No Draw, No Seat Cost, No Commission Cap: Take advantage of unlimited earning potential with no commission caps.
- Comprehensive Benefits: Enjoy quality health insurance benefits to support your well-being.
- 401k Match: Build your future with our 401k matching program.
Top Skills
CRM
Microsoft Office Suite
Tms
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The Company
What We Do
We provide the following services:
Multi-mode Transportation - liquid bulk, hazmat, truckload, reefer, flatbed
RFP/RFQ Management Services
Customized logistics solutions
Multi-mode transportation arrangements
Inbound/outbound transportation
Business analytics
Freight bill audit/payment
