The Role
The Account Manager will oversee customer accounts, develop new business, manage relationships, and identify upselling opportunities to drive growth in the APAC region.
Summary Generated by Built In
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What's the opportunity?
Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. This role is pivotal for our APAC growth and will report to Head of Growth of APAC. We hire talent with passion about emerging markets, open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world
What will I be doing?
- Identify opportunities to secure new business by establishing relationships with clients and prospects.
- Manage a variety of client accounts; understand client needs and strategize with team members to meet those needs.
- Identify and execute upselling and cross-selling opportunities by recommending additional products that align with client needs, maximizing value for both the customer and the company.
- Build and develop long-term strategic partnerships with global merchants.
- Identify new sales opportunities within existing accounts to broaden the scope of services offered to existing clients.
- Maintain personal networks, participate in professional organizations, attend conferences and industry events, and develop other means of generating interest from potential clients.
- Help our sales team as a regional expert.
- Help us structure, implement, and manage growth-related operational strategies and processes.
What skills do I need?
- 5+ years total experience in Sales/BD/ partnerships. Experience in payments and fintech is plus
- Established relevant business network.
- Someone willing and able to take smart risks based on solid strategy and deep customer understanding.
- Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Flexibility and proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Team player – can effectively lead a team/project or participate as an effective team member as well as work cross-functionally with other organizations.
- Curious profile and positive attitude.
- Fluent in English is a must.
- Able to travel internationally.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!
Top Skills
Fintech
Payments
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies. We have over 900 payment methods, in more than 40 countries.
With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America. dLocal offers the ideal payment solutions for global commerce:
Payins: Accept local payment methods
Payouts: Compliantly send funds cross-border
Defense Suite: Manage fraud effectively
dLocal for Platforms: Unify your platform’s payment solution
Local Issuing: Localize payments for your gig-economy workers, suppliers, and partners
