Account Manager - Amazon

Posted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office
77K-112K Annually
Senior level
Industrial • Manufacturing
The Role
Manages Dematic’s relationship with Amazon’s retrofit business, serving as the primary customer contact. Responsibilities include developing customer relationships, identifying sales opportunities, driving solution delivery, creating strategic plans, resolving issues, and preparing account reports and forecasts. The role requires collaboration with internal teams, strong negotiation and communication skills, familiarity with automation or logistics, and travel as needed.
Summary Generated by Built In
Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon Retrofit business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth.We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer


Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

This is What You Will do in This Role:

  • Customer Relationship Management: Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
  • Sales and Business Development: Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
  • Solution Delivery: Ensure the timely and successful delivery of Dematic's solutions according to customer needs and objectives
  • Strategic Planning: Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
  • Issue Resolution: Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
  • Reporting: Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

What We Are Looking For:


  • 5+ experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
  • Skills: Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
  • Education: Bachelor's degree in Business Administration, Sales, or Engineering
  • Knowledge: Familiarity with Amazon's operations and the retrofit business model is a plus.
  • Location: Based in Bellevue, WA, with the ability to travel as needed.

If you are a motivated and results-driven professional with a passion for building strong client relationships and driving business growth, we encourage you to apply for this exciting opportunity at Dematic.


#LI-RW1

Skills Required

  • 5+ years of experience as a Key Account Manager or in a similar sales role
  • Strong communication, negotiation, and interpersonal skills
  • Ability to establish relationships at all organizational levels
  • Bachelor’s degree in Business Administration, Sales, or Engineering
  • Ability to travel as needed
  • Experience in the automation or logistics industry
  • Familiarity with Amazon’s operations and the retrofit business model
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The Company
HQ: Frankfurt am Main
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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