Account Manager, Add-On Sales, Switzerland

Posted 2 Days Ago
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Zürich
Senior level
Security • Cybersecurity
The Role
As an Account Manager in the EMEA Add-on Sales Team, you will focus on ensuring customer satisfaction, upselling additional products, maintaining strong business relationships, and proactively addressing any client issues. You will also be responsible for achieving quarterly revenue quotas and enhancing customer knowledge of the Proofpoint service portfolio.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

The Role

As part of our highly successful, and dynamic EMEA Add-on Sales Team you will be responsible to ensure that all our customers have a world-class Proofpoint experience; being contacted regularly throughout the year and informed of product and services developments. Working closely with the Channel, you will jointly achieve total customer satisfaction, deliver Customer business reviews and, wherever possible, up-sell and cross-sell current customers on new products or services.

Your day-to-day

  • Meet or exceed each quarter’s revenue quota and accurately forecast to the business.
  • Proactively contact customers to ensure satisfaction and promote awareness of the complete solution portfolio.
  • Establishing and maintain strong business relationships at all levels of the organisation.
  • Coordinating multiple resources within an account
  • Proactively identify customer issues, work with the larger Proofpoint team to resolve them.
  • Research customer organisational structure and track information within Salesforce.com
  • Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace.
  • Identify and convert add-on opportunities into sales.
  • Ensure transactions are processed in accordance with company policy to ensure revenue recognition.
  • Work closely with the Renewal team to demonstrate alignment within the customer accounts.
  • Ability to work with channel partners and existing relationships advantageous.
  • Travel to meet customer and partners when required

What you bring to the team

  • Enterprise Software sales experience within Switzerland market
  • Experience of the Cyber-security market is highly advantageous.
  • Team player with a can do, no mountain too high attitude
  • Previous experience of working in a channel fulfilment model
  • Ability to present and address technical themes (with support from a Sales Engineer)
  • Proven track record of achieving against quota.
  • Accurate of forecasting accuracy
  • Ability to track, organize, and close multiple pending opportunities
  • Dedicated to customer success.
  • Familiarity with using CRM and/or relational database to manage sales activity.
  • Fluent in verbal and written in German is a must, and professional/business level English.
  • Any additional languages are a plus

Why Proofpoint

Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success.  We’re a customer-focused and driven-to-win organisation with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.

We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Top Skills

Salesforce
The Company
Belfast
3,780 Employees
On-site Workplace
Year Founded: 2002

What We Do

We provide the most effective cybersecurity and compliance solutions to protect people on every channel including email, the web, the cloud, and social media.

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