The Role
Manage and grow a portfolio of foodservice and janitorial clients by upselling/cross‑selling, maintaining regular client contact, documenting interactions in CRM, collaborating with internal teams, analyzing market trends, and reporting sales activity to drive revenue and customer retention.
Summary Generated by Built In
Position: Account Manager
Compensation
Salary: $90-120k
About the Company:
I. Halper Paper & Supplies, established in 1910, is a 4th generation, family-owned business headquartered in Bayonne, New Jersey. With over a century of experience, we have become a trusted partner for the hospitality industry, including restaurants, hotels, caterers, and food service establishments in the New York Metro area. With a delivery range that extends through Boston, Philadelphia, and Washington, DC, along with a second distribution center in Miami Metro, covering all of South Florida, I.Halper Paper & Supplies carries an extensive product offering, including food service disposables, custom branded packaging, janitorial and sanitation supplies, and many eco-friendly options. Our commitment to exceptional service, environmental sustainability, and a collaborative approach to building strong relationships, has solidified our reputation in the industry as a trusted partner for every customer.
Locations Serviced: New York, New York – Manhattan, Brooklyn, Queens and Bronx, NY – Northern/Central/Southern New Jersey - Long Island and Hamptons, NY - Westchester NY - Staten Island - Connecticut - Boston - Philadelphia - Washington, DC - Baltimore - Bethesda MD/Arlington VA - Eastern PA - South Florida - Miami - Orlando - Ft. Lauderdale - West Palm Beach.
Role Objectives:
Compensation
Salary: $90-120k
About the Company:
I. Halper Paper & Supplies, established in 1910, is a 4th generation, family-owned business headquartered in Bayonne, New Jersey. With over a century of experience, we have become a trusted partner for the hospitality industry, including restaurants, hotels, caterers, and food service establishments in the New York Metro area. With a delivery range that extends through Boston, Philadelphia, and Washington, DC, along with a second distribution center in Miami Metro, covering all of South Florida, I.Halper Paper & Supplies carries an extensive product offering, including food service disposables, custom branded packaging, janitorial and sanitation supplies, and many eco-friendly options. Our commitment to exceptional service, environmental sustainability, and a collaborative approach to building strong relationships, has solidified our reputation in the industry as a trusted partner for every customer.
Locations Serviced: New York, New York – Manhattan, Brooklyn, Queens and Bronx, NY – Northern/Central/Southern New Jersey - Long Island and Hamptons, NY - Westchester NY - Staten Island - Connecticut - Boston - Philadelphia - Washington, DC - Baltimore - Bethesda MD/Arlington VA - Eastern PA - South Florida - Miami - Orlando - Ft. Lauderdale - West Palm Beach.
Role Objectives:
- Client Portfolio Management: Oversee and nurture a client portfolio, ensuring sustained satisfaction and growth.
- Revenue Expansion: Identify opportunities to upsell and cross-sell, aiming to become the primary supplier for clients' back-of-house and front-of-house food service disposables, janitorial and sanitation products.
- Client Engagement: Maintain regular communication with clients through weekly or biweekly check-ins, providing value-added services such as product samples, updated pricing, new product information and market insights.
- CRM Maintenance: Document all client interactions, including notes and visit details, in the Customer Relationship Management (CRM) system to ensure accurate and up-to-date records.
- Account Management: Develop and maintain strong relationships with existing clients, addressing their needs and ensuring high levels of satisfaction.
- Sales Strategy Implementation: Design and execute strategic plans to upsell and cross-sell products, expanding the company's footprint within each client's operations.
- Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth and innovation.
- Collaboration: Work closely with internal teams, including purchasing and customer service, to deliver tailored solutions that meet client requirements.
- Reporting: Prepare regular reports on sales activities, client feedback, and market trends to inform strategic decision-making.
- Bachelor's degree in Business, Marketing, or a related field.
- 2-5 years of experience in sales or account management, in the food packaging/janitorial/sanitation industry.
- Proven ability to manage high-value client portfolios and achieve sales targets.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to analyze market data and translate insights into actionable strategies.
- Competitive salary and uncapped commissions
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with company match
- Supportive, collaborative work environment that values innovation and initiative
Skills Required
- Bachelor's degree in Business, Marketing, or related field.
- 2-5 years of experience in sales or account management in the food packaging/janitorial/sanitation industry.
- Proven ability to manage high-value client portfolios and achieve sales targets.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM software.
- Proficiency in Microsoft Office Suite.
- Ability to analyze market data and translate insights into actionable strategies.
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
I. Halper Paper & Supplies, Inc. is a fourth-generation, family-owned business established in 1910 and headquartered in Bayonne, New Jersey. For over a century, the company has provided high-quality restaurant and foodservice supplies to businesses, hotels, and restaurants in the greater New York area, specializing in premium paper products, PPE, janitorial supplies, disposables, and eco-friendly products.
