At The Marek Group we are experts in marketing execution - providing the experience, knowledge and technology tools to help our clients deliver the right content, at the right time, and in the desired medium to drive the greatest impact. The Account Manager is responsible for providing account support within the sales team by leading and directing the strategic implementation of our client’s marketing and sales support activities. This position is also responsible for ensuring timely, accurate and on-budget execution of both customer and internal projects.
What You'll Be Doing:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.
- Effectively communicate with internal and external resources to build a consultative working relationship with the client. Ensure and understanding of the client's needs, objectives and expectations while effectively managing resources to meet budget and deadlines.
- Manage planning and implementation of the day-to-day relationship with clients ensuring the fastest, most cost-effective strategy to meet our clients’ sales objective cross media tactics.
- Manage ongoing account service and management, development of new opportunities and ongoing revenue streams, and solicitation of referrals. Coordinate client review meetings to review solutions and ensure customer value. Solicit and report on feedback to ensure TMG is providing the highest value.
- Develop campaigns and manage resources to meet client goals and objectives while maintaining knowledge transfer and service standards while managing budget and deadlines to ensure customer satisfaction.
- Develop and maintain a broad background in The Marek Group’s core competencies to ensure the ability to design customer solutions with the support of the entire Marek Group team. Adapt to and quickly learn new technologies and products.
Why You’ll Love Being Part of The Marek Group:
Pride in Your Work: At The Marek Group, you’ll take pride in working with industry-leading products and services that have earned the trust of top brands across the nation. Knowing that your work contributes to the success of these brands adds a sense of fulfillment and purpose to your role.
A Platform for Innovation: We believe that great ideas can come from anyone. That’s why we encourage an open dialogue and empower our team members to bring their ideas to the table. You’ll have the resources and support you need to take the initiative and drive meaningful change within the organization.
Career Growth Opportunities: Whether you aspire to advance within your current role or explore new opportunities within the company, The Marek Group offers a range of professional development tools, including personalized coaching, ongoing learning programs, and the potential to grow your career in any direction you choose.
QualificationsThis Is the Perfect Job for Someone With:
- A high level of energy and drive, paired with a commitment to accountability and integrity.
- The ability to pivot based on client needs and thrive in a fast-paced, dynamic work environment.
- Proven ability to manage multiple projects while maintaining a high level of attention to detail.
- College degree and/or 3+ years of experience in the print production and fulfillment industry.
- 5+ years of account management or equivalent experience.
- General knowledge of various print production processes (digital printing, offset printing, embroidery, engraving, etc.)
- Experience being the main point of contact for clients and delegating tasks to team members.
- Ability to thrive in a fast-paced, high-growth technical sales environment.
- Strong teamwork mentality.
- Strong verbal and written communication skills.
Total Rewards at The Marek Group:
We offer a competitive compensation package designed to support your well-being and career growth. Our benefits include:
- 9 Paid Holidays, including the day after Thanksgiving, Christmas Eve, and New Year's Eve.
- 1 Paid Floating Holiday that you can designate.
- Comprehensive Health, Dental, and Vision insurance.
- Health Savings Account (HSA) options.
- 401(k) plan with Company Match.
- An Employee Assistance Program providing confidential 24/7 support, resources, and referrals for both work and personal life.
Skills Required
- College degree and/or 3+ years of experience in the print production and fulfillment industry
- 5+ years of account management or equivalent experience
- Knowledge of print production processes, including digital printing, offset printing, embroidery, and engraving
- Experience serving as the primary client contact and delegating tasks to team members
- Ability to manage multiple projects with strong attention to detail
- Ability to work in a fast-paced, high-growth technical sales environment
- Strong verbal and written communication skills
- Strong teamwork mentality
- High energy, drive, accountability, and integrity
- Ability to adapt to client needs and work in a dynamic environment
What We Do
We provide the experience, knowledge and technology tools to help clients drive cost-savings, empower salespeople with a “self-service” support model, and make the most out of marketing and sales budgets. We help companies to transform the way they gather, manage, recommend and distribute their sales and marketing content to the field. Marek empowers companies with large field sales networks to drive their channel sales up and their cost of sales down. It works by recommending the right content, at the right time, and in the right medium to the right audience to help drive the desired results. Industry research states that salespeople who leverage personal, localized, and customized content are more likely to close deals faster and with less cost to their organization. And that is what we help our clients achieve - higher revenue at less cost. At The Marek Group, it’s about the way we think. We are engaged with our clients from beginning-to-end. We consult. We drive innovation. We develop software solutions. We manufacture. We distribute. We provide real-time business intelligence.
