As an Account Manager, you will be responsible for managing relationships of the agency sales team’s largest accounts including focus key accounts from top-tier media, digital or general advertising agencies. You will ensure success of current running business, delivering world class advertising solutions and customer support in order to exceed expectations. You will cultivate strong partnerships with all clients and serve as the face to both external clients and internal teams throughout the organization. You’ll be responsible for both retaining and growing clients and consult with clients to understand and uncover their business needs and how our products can grow their business.
You’ll work collaboratively with the operations teams to ensure campaigns are set up for success. Finally, you will deliver insights and recommendations to your customers that lead to scaling opportunities, and up-selling of new products and services.
We're hiring for a 12 month contract role with the possibility of being made permanent.
What you'll do:
- Be the main point of contact for key accounts, resolving any client issues in a timely manner, and driving the day to day business on behalf of Quantcast clients
- Develop account strategy that will maximize the amount of advertiser spend with Quantcast
- Consult to understand clients’ business and brand objectives, and develops data-driven analysis to make recommendations to fulfill objectives
- Manage on-boarding process of specified new large accounts – act as central project manager within Quantcast to maximize client servicing and a smooth end-to-end process for strategic accounts or those with high potential
- Serve as a liaison to clients regarding new product launches and advertising opportunities while ensuring that clients are satisfied with their business growth
- Generate and presents post campaign analysis and uses it to develop and scale clients’ activities
- Lead quarterly client business reviews that result in continuous renewal and incremental revenue
- Research client needs to understand how Quantcast can support the client in meeting their business goals
- Develop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients
Who you are:
- Minimum 4-5 years of client-facing experience preferably at an agency or client side; experience at a sales organisation is preferred, but not a requirement.
- Strong attention to detail and an ability to onboard quickly and with a degree of autonomy.
- Previous experience with ad platforms preferred.
- Proven ability to achieve client partnership across portfolio of business
- Proven ability to scale account revenue & grow existing business relationships
- Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
- Strategic thinking always looking to create opportunities for both clients and Quantcast
- In-depth knowledge of traditional, digital and mobile media
- An understanding of direct response and brand principles
- Strong understanding of programmatic, attribution, and the overall digital landscape
- Strong client facing experience and ability to influence key decision makers at senior levels
- Proven track record of establishing and exceeding team and individual goals
- Strategic thinker with the ability to work cross-functionally and lead internal/external stakeholders
Top Skills
What We Do
Quantcast is an advertising technology company and the creator of an innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences online. Our solutions are leveling the playing field for our customers when it comes to effectively reaching audiences online and helping them power a thriving free and open internet for everyone.
Why Work With Us
Quantcast is committed to creating an inclusive and diverse environment where everyone can confidently be their authentic self. We value open minds and the exchange of diverse points of view. Each employee's unique experience, background, and perspective contributes to our culture and our ability to delight customers.
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