Account Management

Account Management

We are seeking a driven and proactive Account Manager in the B2B space to join our pack!

• If you’re excited to build and nurture client relationships while supporting the execution of marketing strategies... 
• If you thrive in a dynamic environment where collaboration and growth are encouraged... 
• If you’re passionate about learning from experienced mentors and contributing to the success of client accounts... 
• If you’re ready to demonstrate initiative, accountability, and a commitment to delivering results...

…if you answered yes to these questions, this may be the opportunity for you!

Position Overview

RedRover Sales & Marketing Strategy is an internationally award-winning, growing Memphis agency – named by the Greater Memphis Chamber of Commerce as one of the “Top 10 Companies to Watch” and the “Best Places to Work” by the Memphis Business Journal.

The Account Manager will assist in managing key client accounts, working under the guidance of Senior Account Managers and Directors. This individual will support the development and execution of marketing strategies, assist in maintaining consistent communication with clients, and contribute to the overall growth of client accounts. This position offers the opportunity to gain valuable experience in B2B marketing while developing skills for career growth within the agency.

Daily Activities Include:

• Supporting Senior Account Managers/Account Directors in developing and executing marketing strategies designed to meet client needs and goals, ensuring alignment with client objectives and brand positioning.
• Assisting in establishing and nurturing strong rapport with key stakeholders within client companies, fostering long-term relationships built on trust and credibility.
• Maintaining consistent communication with clients and internal team members via communication protocols, ensuring clarity, timeliness, and responsiveness in all interactions.
• Preparing high-quality proposals, presentations, and performance reports that clearly convey strategic recommendations, progress, and results to clients and senior managers.
• Collaborating with research and strategy teams to gather relevant data and insights for client projects, translating findings into actionable strategies.
• Monitoring and analyzing campaign performance metrics, providing constructive feedback to enhance strategy and improve results.
• Demonstrating a comprehensive understanding of client goals, competitive landscapes, and industry trends, ensuring strategies remain relevant and impactful.
• Identifying and pursuing new growth opportunities within existing accounts, contributing to revenue growth and client satisfaction.
• Exhibiting a high level of self-accountability by consistently delivering on commitments as promised, with no surprises.
• Driving a positive culture by demonstrating exemplary alignment with the company’s Pack DNA and values.
• Consistently demonstrating extreme ownership by taking initiative, being proactive, and finding solutions to challenges.

Required Knowledge, Skills, and Abilities:

• Proactive, organized, and detail-oriented with strong follow-through and project management skills, including project management software (WRIKE).
• Ability to build and maintain positive relationships with clients and internal teams.
• Analytical thinking skills with the ability to relate facts and findings to broader strategies.
• A passion for results and achieving tangible outcomes.
• Familiarity with marketing channels such as SEO, PPC, and social advertising.
• Demonstrated commitment to self-discipline, accountability, and collaboration.
• Strong communication skills with the ability to clearly articulate expectations, goals, and progress.
• High self-accountability, with a commitment to maintaining deadlines and delivering work with no surprises.
• Demonstrated alignment with RedRover’s core values: courageous, agents of change, an incurable need for results, self-disciplined/accountable, and team-win before self-win.

RedRover offers competitive compensation as well as an innovative benefits package including healthcare, dental, and vision benefits; generous paid time off; vacation expense reimbursement; pet insurance; daycare expense reimbursement; fitness benefits; paid parental leave; retirement contributions; flexible hours; and a dog-friendly workplace. This is a Memphis based position.

About Culture Index™

After you apply, you’ll receive a thank-you email with a link to a short survey. This survey helps us understand your workplace preferences and is required to complete your application.

Learn About RedRover's Culture

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RedRover is an Equal Opportunity Employer.