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Position:
Account Management Specialist
Job Description:
The role will be part of Arrow Education Services Division - EMEA Education Sales Team that consists of 15 specialists including Account Management/ Sales and Sales Support / Internal Sales positions. The team and manager are based in Gdansk and are looking for new individual to join them. The atmosphere in this close-knit team is inspiring, friendly and supportive.
What You Will Be Doing at Arrow?
- Build an effective communication & relationship with customers
- Qualify and respond to inbound lead inquiries
- Outbound new business prospecting
- Opportunity qualification and negotiation
- Vendor programs knowledge management
- Sales Forecast maintenance
- Training schedule selection approval
- Coordinate division of labour with local sales team in managing account activities and processes
- Analyse and resolve client queries in accurate and timely manner
- Maintain positive working relationship with customers for business growth
- Develop account management plan to meet business objectives
- Provide excellent customer service to ensure customer satisfaction
- Execute and manage assigned work within allotted timeline and budget
- Work closely with Education Delivery Team (training coordinators) and Sales Support
What Are We Looking For?
- Previous sales and prospecting experience
- English on minimum C1 level
- Customer service excellence (customer focus)
- Strong verbal and written communication
The Skills That Will Help You to Succeed Even More:
- Work experience in IT Sales/ Sales Support / Customer Service
- Independent, self-motivated with a hardworking and proactive approach
What is in it For You?
- Permanent contract with 3 months' probation period
- Base salary + bonus based on your achievements
- Private medical care program
- Multisport program membership
- Dynamic environment with a friendly work atmosphere
- Remote work options
- Fully remote recruitment process
Our story
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.
Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type:
Full time
Job Category:
Sales
What the Team is Saying
What We Do
A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.
Why Work With Us
Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!
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Arrow Electronics, Inc. Offices
OnSite Workspace
Depending on the work location, Arrow Electronics employees have the ability to work either in the office or remotely based on their work assignments.
