The Role
Manage existing B2B client accounts, build relationships, support customer satisfaction and retention, resolve requests, and coordinate with internal teams. Identify upselling and cross-selling opportunities, achieve account management and sales targets, monitor account performance, maintain accurate records, and prepare regular reports. The role requires strong communication, negotiation, organization, analytical, and customer-service skills, with experience in account management, customer success, or sales.
Summary Generated by Built In
Are you passionate about building strong client relationships, driving growth, and creating an exceptional customer experience?
PetroApp is looking for an Account Management Specialist to join our growing team! 💙
🎯 What You’ll Do- Manage and maintain strong relationships with existing clients.
- Act as the main point of contact and ensure a positive customer experience.
- Understand client needs and recommend suitable PetroApp products and services.
- Identify and maximize upselling and cross-selling opportunities.
- Achieve monthly account management and sales targets.
- Follow up on client requests, issues, and escalations to ensure timely resolution.
- Coordinate with internal teams to address client requirements.
- Monitor account performance, customer satisfaction, and retention.
- Maintain accurate and up-to-date client information and records.
- Prepare regular reports on account performance and sales activities.
- Proactively identify opportunities to increase client engagement and revenue.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
- 2–4 years of experience in Account Management, Customer Success, Sales, or a related role.
- Proven experience in client relationship management and achieving sales targets.
- Strong understanding of upselling and cross-selling techniques.
- Excellent communication, negotiation, and presentation skills.
- Strong customer-service and relationship-building skills.
- Good analytical and problem-solving abilities.
- Target-oriented with strong follow-up and organizational skills.
- Ability to manage multiple accounts and priorities simultaneously.
- Proficiency in MS Office, especially Excel.
- Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses is a plus.
📩 Interested in joining PetroApp?
Apply now and take the next step in your career with us!
Benefits
- Competitive salary & benefits
- Medical insurance
- Social insurance
- Performance-based incentives
- Learning & development opportunities
- Career growth and internal mobility
- Collaborative and supportive work environment
- Exposure to a fast-growing technology and fleet management business
- Opportunities to work with diverse B2B clients and cross-functional teams
Skills Required
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field
- 2–4 years of experience in Account Management, Customer Success, Sales, or a related role
- Experience managing client relationships and achieving sales targets
- Understanding of upselling and cross-selling techniques
- Excellent communication, negotiation, and presentation skills
- Strong customer-service and relationship-building skills
- Good analytical and problem-solving abilities
- Target-oriented with strong follow-up and organizational skills
- Ability to manage multiple accounts and priorities simultaneously
- Proficiency in Microsoft Office, especially Excel
- Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses
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The Company
What We Do
PetroApp is a smart system based on NFC technology which enables companies and individuals to eliminate waste, to control and monitor the fuel consumption and its distribution. PetroApp has a large gas stations network all over the Kingdom
