We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!
What's In It For You?
Competitive Salary with Bonus Opportunities
Paid Time Off
Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
Flexible Spending and Health Savings Accounts
14 Paid Company Holidays
401(k) with Company Contribution
Educational Tuition Reimbursement
Summary
The Account Representative II supports day-to-day operations for assigned accounts in close partnership with leadership, maintaining accurate master data and ensuring complete, compliant documentation. Key responsibilities include managing purchasing and supply chain inventory analysis, preparing quotes, tracking orders and shipments, and processing pricing updates. This role requires success in a fast-paced environment and strong computer proficiency with spreadsheets and common business applications. Excellent relationship-building skills and clear, concise written and verbal communication are essential.What You'll Do
Owns end‑to‑end sales order execution and JIT delivery to achieve on‑time, in‑full (OTIF) targets; ensures accurate ASNs/EDI and proactive shipment status communication.
Plans and procures raw materials to forecast; reconciles supply to demand; sustains agreed safety‑stock and lead‑time parameters; flags and mitigates shortages and excess.
Applies Native Rock and Oracle functionality to streamline workflows; adopts new features and shares best practices to improve accuracy, speed, and control.
Leads RFQ intake and quotation development; builds cost‑ups and pricing scenarios that meet margin guidelines; delivers quotes within agreed cycle times. Maintains accurate item, customer, pricing, and lead‑time data; executes approved price updates on schedule with zero defects.
Facilitates customer meetings; supports internal and external audits; ensures complete, current documentation for HTS, anti‑dumping, conflict minerals, and IMDS.
Monitors credit limits and order release compliance; manages inventory aging; identifies slow movers and drives disposition or recovery actions.
Produces customer budgets and monthly sales/gross‑profit reporting; investigates variances and recommends corrective actions.
Supports Quality resolution and coordinates PPAP document routing; resolves routine pricing discrepancies with customers and suppliers; supports AR collections.
Other duties may be assigned.
What You Need
Bachelor's Degree in Supply Chain Management, Business Management, or related field.
0 - 2 years’ experience in automotive, manufacturing, or B2B customer service/sales ops; internships/co-ops valued.
Strong problem-solving and issue resolution skills.
Proficiency in Microsoft Excel
Effective communication and relationship-building skills.
Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.
We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.
Skills Required
- High School Diploma or GED
- Higher education degree
- 2-4 years of experience in customer service, account support, sales support, or similar roles
- Strong problem-solving and issue resolution skills
- Ability to manage multiple accounts and competing priorities
- Effective communication and relationship-building skills
What We Do
Our mission is to be the right partner for Global IT transformation. For over ten years, TTS-US has been successful at utilizing our global IT network by breaking regional, cultural, and language barriers. As a member of the Toyota Group, our resources and collaboration extend world-wide and we are at the forefront of the future of IT: Cybersecurity, Digital Transformation, Infra, Engineering, Connected, and Global Services. As Toyota Group transforms towards evolving into a mobility company, we bring our best practices to North America and our family companies around the globe. We offer a unique opportunity to be part of a small company where each person’s voice and efforts make a difference, while also delivering major impact as our products and services reach millions of customers. We strive to maintain an intellectually dynamic, and culturally diverse environment where we work as a team and everyone has the opportunity to contribute new ideas to the table. Come help us reimagine what mobility can be today and years to come! BENEFITS AND PERKS • Medical health insurance (including dental and vision) • Competitive paid time off and company paid holidays • Comp time for holidays worked • 401k matching program • Company profit sharing • Merit increases and bonus structure • Professional development and education reimbursement • …and more!
