Account Management & Operations Intern (Paid Internship)

Job Posted 9 Days Ago Posted 9 Days Ago
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2 Locations
Internship
eCommerce • Retail
The Role
As an Account Management & Operations Intern, you'll support sellers by reviewing KPIs, providing insights, enhancing tools, and resolving order issues.
Summary Generated by Built In

ABOUT QOGITA

Qogita [Pronounced KO-gi-ta] is on a mission to be the leading B2B wholesale platform of the world. We operate in 30+ countries and offer an impressive suite of products, APIs, and financial services in multiple categories. Qogita saves distributors, wholesalers, and retailers significant costs by using automation and intelligent order allocation algorithms (co-authored with smart folks at Oxford University). Our business is growing extremely fast, with significant revenue and strong backing by some of the world’s greatest investors that helped scale Transferwise, Algolia, Shopify, Pinterest, LinkedIn, and Yelp among many others.

WHO YOU ARE

A driven and curious individual who is currently finalizing studies for a degree in business or a related field. You are eager to gain real-world experience, develop new skills, and make a meaningful impact in a dynamic, fast-paced environment.

In this role, attention to detail, excellent organizational skills, and a proactive mindset are essential. You’ll play a key role in ensuring sellers succeed on our platform, contributing to Qogita’s mission to deliver at the highest industry standards.

This internship is an exciting opportunity to kickstart your career and grow as part of a close-knit, diverse team in a global scale-up. As we are a global company with headquarters across the EU, any additional European language competencies would be a bonus.

WHO YOU'LL BE WORKING WITH

You’ll join a small, highly diverse, and close-knit team of Qogitians. The Supply Success team plays a vital role in Qogita’s success by building robust processes, policies, and systems.

WHAT YOU'LL BE WORKING ON

  • Conduct reviews of seller KPIs, identifying and resolving underperformance.

  • Communicate with sellers to provide actionable insights and align them with Qogita’s standards.

  • Push adoption of automation tools to streamline workflows and improve efficiency.

  • Collaborate with the Product team to improve seller-facing tools and post-sale automation.

  • Support sellers to resolve order-related issues to align with Qogita’s goals.

QUALIFICATIONS

  • Currently pursuing a degree in business or a related field.

  • A strong attention to detail and an eagerness to learn and grow.

  • Excellent communication skills and the ability to build positive relationships.

  • A proactive, problem-solving attitude with the ability to work independently and as part of a team.

  • Comfortable using tools like admin portals, CRMs, monitoring systems (training will be provided) and business analytics tools.

PACKAGE, PERKS & BENEFITS

  • Paid Internship €900 gross per month

  • 26 days annual leave

  • Access to an annual Learning & Development budget to grow your skills.

  • Onboarding home-office package to set you up for success.

  • Office socials and the opportunity to attend our annual company-wide offsite events.

  • Doggo-friendly office and flexible work environment with remote options.

Top Skills

Admin Portals
Business Analytics Tools
Crms
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The Company
London
99 Employees
On-site Workplace
Year Founded: 2021

What We Do

Qogita is a leading global wholesale B2B platform that offers a wide variety of products, brands and categories across geographies. We cater to a large range of organizations, from small retailers to large brands. With Qogita, you can generate higher margins and greater turnover whilst reducing labor cost by using our technology infrastructure. We're a technology company that simplifies business-to-business trade.

Most recently we have raised €80m in Series B Funding, with our investors being the backers of companies such as Facebook, Pinterest, Linkedin and Twitch.

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