Account Management Leader

Reposted 17 Hours Ago
Be an Early Applicant
4 Locations
In-Office or Remote
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Ciena is a networking systems, services, and software company.
The Role
The Account Management Leader will drive sales strategy and develop relationships with major customers in the Asia Pacific subsea market, ensuring customer satisfaction and revenue growth.
Summary Generated by Built In

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is the global leader in high‑speed connectivity. This role plays a pivotal part in expanding Ciena’s subsea business across Asia Pacific and Japan by leading strategic sales and business development initiatives with major direct and consortium customers. The position combines executive‑level customer engagement, complex deal leadership, and deep subsea market insight to drive sustained growth, customer value, and long‑term partnerships across the region.

How you will make an impact:

• Lead sales and business development strategy for major Asia Pacific and Japan direct and consortium subsea accounts, with ownership of overall customer relationships
• Build and sustain trusted executive‑level relationships that strengthen customer intimacy and limit competitive penetration
• Define and execute account strategies that deliver against quarterly and annual bookings, revenue, and margin objectives
• Drive opportunity creation, qualification, and pipeline expansion with strong focus on execution and forecast accuracy
• Partner across Ciena teams, including executive leadership, product management, product marketing, legal, commercial, and sales operations, to deliver complex global programs
• Own end‑to‑end sales and fulfillment activities across global customer engagements
• Maintain deep understanding of customer network strategies, business drivers, and long‑term investment priorities

The must haves:

• 3+ years of experience managing major or global customer accounts with a proven sales performance track record
• 5+ years of experience across sales, systems engineering, product management, or a combination of these disciplines
• Strong technical knowledge of optical networking with a solid understanding of subsea networks
• Demonstrated experience leading complex sales strategies and methodologies for large system sales
• Strong executive‑level business communication, presentation, and relationship management skills
• Ability to manage multiple priorities while driving new business growth and exceeding targets
• Bachelor’s degree in business, science, engineering, or equivalent professional experience

Nice to haves:

• Experience selling into Asia Pacific subsea markets, including consortium and large service provider customers
• Understanding of submarine consortium structures, governance models, and decision‑making processes
• Knowledge of wet plant, submarine line terminal equipment (SLTE), and transponder architectures
• Strong consultative leadership skills with the ability to influence global stakeholder organizations
• MBA and/or advanced technical degree
• Experience with software and professional services sales
• Willingness to travel up to 50% for customer and business needs

PS: PS: As part of our growth plan for the year, we’ve begun building a pipeline of suitable candidates while we await confirmation of the hiring budget for H2.


At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Skills Required

  • 3+ years of experience managing major or global customer accounts with a proven sales performance track record
  • 5+ years of experience across sales, systems engineering, product management, or a combination of these disciplines
  • Strong technical knowledge of optical networking with a solid understanding of subsea networks
  • Demonstrated experience leading complex sales strategies and methodologies for large system sales
  • Strong executive-level business communication, presentation, and relationship management skills
  • Bachelor's degree in business, science, engineering, or equivalent professional experience

Ciena Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.

  • Fair & Transparent Compensation Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
  • Healthcare Strength Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
  • Leave & Time Off Breadth Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.

Ciena Insights

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The Company
HQ: Hanover, MD
9,561 Employees
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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