“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Descriptionfoodpanda is looking for an outstanding Account Management Intern to drive growth for our business partners. Reporting to the Account Management Team Lead (Restaurants) and Head of Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with learning proprietary software systems and a very keen eye for details.
Responsibilities:
Content Support and Optimization
- Work with foodpanda’s Account Management team to support on content updates for key brands.
- Work with foodpanda’s Shared Service Center to prioritize content issues based on day-to-day needs.
Operations
- Work with foodpanda’s Account Management team to evaluate partner operational compliance.
- Utilize data to streamline partner classifications for relevance.
General Support
- As part of your exciting start-up adventure, expect to be given opportunities to participate in the execution of high-impact commercial activities.
- A keen sense for customer behaviour, and how content quality affects purchasing decisions.
- Some experience with eCommerce operations is preferred, but anyone with a passion for eCommerce is more than welcome to apply.
- Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire.
- Experience with presentation software (Powerpoint, Prezi etc.) and Excel would be a plus.
- Able to commit for a minimum of 6 months on a full-time basis.
What we offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
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What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
