Account Management Coordinator

Posted 14 Days Ago
Be an Early Applicant
Bayan Lepas, Barat Daya, Pulau Pinang, MYS
In-Office
Junior
Logistics • Transportation • 3PL: Third Party Logistics
The Role
The Account Management Coordinator will support the Account Management department by handling customer inquiries, conducting reviews and surveys, managing relationships, and implementing process improvements.
Summary Generated by Built In
Company Description

As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description

  • To perform the coordinating role and focus on specific designated customers of the company and take ownership.
  • To participate in customer service reviews, customers satisfaction surveys and making analysis for the designated customers and for Account Management department.
  • To proactively providing administrative assistance to the Account Management department.
  • To handle designated customer inquiries.
  • To work closely with the account managers to uncover customer requirements, qualify opportunities and propose the right solution.
  • To work together with the customer account managers to safeguard strategic relationships with the designated key accounts.
  • To review and implement process improvement where applicable.
  • To be responsible for special projects as deemed necessary by the management

Qualifications

  • Degree with 1-2 years' working experience in logistics or supply chain industry
  • Good English Language skills
  • Proficiency in MS Office Applications

Additional Information

Expeditors offers excellent benefits:

  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company

Skills Required

  • Degree with 1-2 years' working experience in logistics or supply chain industry
  • Good English Language skills
  • Proficiency in MS Office Applications

Expeditors Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.

  • Equity Value & Accessibility Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
  • Retirement Support Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.

Expeditors Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

Similar Jobs

Akamai Technologies Logo Akamai Technologies

Solutions Architect

Cloud • Security • Software • Cybersecurity
In-Office or Remote
2 Locations
10285 Employees

MongoDB Logo MongoDB

Senior Solutions Architect

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
Malaysia
5550 Employees

Micron Technology Logo Micron Technology

Support Engineer

Artificial Intelligence • Hardware • Information Technology • Machine Learning
In-Office or Remote
2 Locations
45000 Employees
50K-100K Annually

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

Sales Associate (Various Locations)

eCommerce • Fashion • Retail • Sales • Wearables • Design
Remote or Hybrid
Malaysia
16000 Employees

Similar Companies Hiring

Blissway Thumbnail
Computer Vision • Fintech • Hardware • Internet of Things • Machine Learning • Software • Transportation
Denver, Colorado
24 Employees
Toro TMS Thumbnail
Cloud • Enterprise Web • Sales • Software • Transportation
Chicago, IL
80 Employees
Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
22 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account