Account Management Coordinator

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Coordinator, Account Management” and play your part in the “QCommerce Domain” .

On this journey, you will report to “Lead, Account Management”.

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

Operational Support

• Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
• Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.

Vendor Onboarding

• Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.

SKU Management

• Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, and pricing accuracy.

• Bachelor's Degree in Business Administration or relevant.
• You have a good understanding of the retail landscape of Pakistan.
• Has an acute sense of responsibility and can take full ownership of the function.
• You have at least 1-2 years’ experience in the relevant field.
• You are process-oriented and data-driven
• Experience with Microsoft Office, especially Excel, or Google equivalents
• Your knowledge of the internet and e-commerce sector is solid

What does your playfield look like?  

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver. 
• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.