Account Management Associate (Zamboanga)

Posted 2 Days Ago
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Taguig, Fourth District NCR, National Capital Region
1-3 Years Experience
Information Technology
The Role
The Account Management Associate will enhance relationships with partner restaurant chains, negotiate deals, improve customer experiences, and assist with operational issues. The role requires strong communication and negotiation skills along with a structured approach to managing restaurant partnerships.
Summary Generated by Built In

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

  • Manage and enhance the work relationship with the 50-80 partner restaurant chains through regular, personal contact with the restaurant manager.
  • Negotiate exclusive deals and marketing ads with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
  • Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
  • Improve the aftersales process and care by helping partner restaurants with any issues they may encounter on the portal, with devices, any other operational issues they may encounter.

Qualifications

  • Bachelor's Degree Graduate
  • Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
  • Highly preferred: A local of Zamboanga City
  • Great interpersonal and communication skills in person, strong negotiation skills
  • A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
  • Endurance and perseverance in the process of follow up on partner restaurants
  • Pleasant personality, high level of enthusiasm and commitment
  • Ability to work structured and efficiently organize the communication process with our partners
  • Team player, self-motivated with the ability to work self-reliant
  • Keen interest and good understanding of building relationships with clients
  • Required language(s): English, Filipino, Chavacano, Visayan (optional)

Additional Information

What we offer

  • foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • We recognize top performers, welcome our newbies, and share good food!
  • Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!


Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

The Company
Berlin
32,902 Employees
On-site Workplace

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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