Account Executive

The Account Executive reports to the VP, Sales and works within the sales department to seek out new business opportunities and clients to grow our customer base in the long-term care/senior living sectors. This role is responsible for relationship building and learning both the client’s needs as well as their technical landscape to create a qualified pipeline of targeted sales opportunities. The ideal candidate will utilize their knowledge of Meriplex products, technology, and services to act as a Subject Matter Expert (SME) to introduce their prospective clients to what Meriplex has to offer through strategic business cases that includes a Return on Investment (ROI). Solid financial acumen is essential. The Account Executive is held to specific quotas and KPIs which they will need to meet and exceed to be successful.

Key Responsibilities/ Duties: 

• Responsible for providing excellent customer services to all assigned customers which is measured in the team and individual scorecard dashboards.
• Perform successful negotiations for competitive solution proposals highlighting Meriplex strategy of mutual business value.
• Proactively performing multiple prospective customer outreach and sales activities with an understanding that the majority of time will be spent in front of prospects; face-to-face or virtually.
• Utilize CRM to provide accurate, timely, and detailed forecast funnel of opportunities to meet and exceed monthly, quarterly, and annual revenue goals.
• Interact with key stakeholders to ensure renewal and/or drive new sales through the finish line.
• Build and maintain rapport and trust within the organization through frequent communication, responsive ownership of deliverables, and respect for colleagues.
• Develop and maintain a high level of working knowledge about Meriplex products, services, and solutions.
•  Possess a results-driven mindset to proactively develop business opportunities independently.
•  Maintain an accurate and timely pipeline for reporting including management of customer/client data.
•  Consistently engage directly with technology partners (EOM) providing updates on new opportunities as they develop.
•  Actively participate in training sessions targeted at the sales team to maintain a high level of working knowledge about Meriplex products, services, and solutions.
•  Learn and practice the Meriplex sales process for new logo acquisition to build and maintain a pipeline of opportunities 5x your quota.
•  Set your team up for success with proper hand-off of new logo customers to an Account Manager.
•  Maintain/manage a marketing plan with our marketing team utilizing email, webinars, events, etc. for your targeted prospects as well as assist with company-wide marketing programs.

Knowledge, Skills, Abilities, and Behaviors: 

• Resilience and drive to meet and exceed your goals through strategic planning, stellar relationship management and superior execution skills.
•  Demonstrate strong interpersonal, oral, visual, written communication and relationship management skills.
•  Possess a strong desire for continuous learning.
•  Confidently demonstrate your leadership skills.
•  Maintain Salesforce.com regarding all open business opportunities, consistent communication with your sales leaders about what help you need and overall updates on the business in your territory.
•  Solid experience with common sales productivity technologies such as Salesforce, marketing tools, Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
•  Manage time efficiently, meet personal goals, and work effectively with other members of the team.
•  Self-starter who takes initiative and works well with limited direction.
•  Comfortable with highly visible opportunity/funnel management and closed opportunities scorecard dashboards.
•  Proactive nature to develop business opportunities independently.
•  Proficient at handling escalated and/or elevated customer negotiations with professionalism.
•  Work efficiently and accurately to always present a professional image to customers/clients and technology partners.

Education/ Experience:  

• Experience in long-term care/senior living required with a nationwide rolodex.
• Experience working with different PR/EMR vendors like Nextgen, Vergiam, ModMed, Athena preferred. 
• 3+ years of B2B sales experience required. Selling experience should primarily include experience selling to IT/Finance/Operation executives, with Managed Services experience a plus.
•  Knowledge of various IT sales and business solutions involving: Intelligent Networks (WAN), Managed Security Services, Managed Services, Unified Communications as a Service, Hardware, Cloud and Disaster Recovery Services, Professional Services all preferred.
•  Intermediate or advanced CRM skills preferred.   
• Bachelor's degree preferred 

Physical Demands:  

Sedentary Work – Exerts up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.  

 Disclaimer: 

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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