Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREATPEOPLE and create SUCCESSTOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About The Role:
Are you looking for an opportunity to utilize your superior B2B and Channel sales skills and allow your experience to shine? Are you seeking an impactful role in an innovative technology company that is growing in a rapidly expanding market category?
Intermedia can offer just the challenge you are looking for in a unique, specialized Sales Product/Overlay Specialist role that will give you ownership and responsibility over the sales results of one of our key products.
The ideal candidate will be looking to join a team for the leading provider of B2B cloud services for small and medium sized businesses. Intermedia’s Cloud based offerings and other services.
The Intermedia account executive team is responsible for management of, and growing Intermedia’s existing customer base by upselling and cross selling our Cloud offerings. The right candidate must thrive in a fast paced environment; enjoy working within a team, and succeed with an individual quota.
What you will be doing:
- Grow and manage an assigned book of business for Intermedia’s hosted communication and cloud solutions, driving both retention and expansion.
- Develop and execute account growth strategies to identify, qualify, and close upsell and cross-sell opportunities within existing customers.
- Proactively prospect and acquire new logos, leveraging outbound campaigns, targeted outreach, and partner referrals to expand Intermedia’s customer base.
- Engage with customers through inbound and outbound channels, providing consultative solutions that align with their business needs.
- Build and deliver compelling proposals and presentations to key decision-makers, articulating the value of Intermedia’s platform.
- Conduct online demonstrations showcasing Intermedia’s services, features, and integrations.
- Collaborate cross-functionally with internal teams to support migrations, platform upgrades, and tailored solution planning.
- Maintain a strong understanding of Intermedia’s full product portfolio to effectively position offerings and drive customer success.
- Consistently achieve or exceed quota through a balanced focus on customer retention and new revenue generation.
What you will bring to the role:
- 2+ plus years of experience in Channel Sales, inside sales and/or account management and applicable education
- A demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building.
- A strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space.
- Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis.
- Strong teamwork skills are also required to successfully work in what is a highly matrixed environment.
- Experience working independently, set priorities, and work under pressure to meet changing deadlines. Doesn't mind last-minute changes and can respond to needs quickly without getting frazzled.
- Customer and employee focused, must have demonstrated ability to multi-task, and able to work under minimal supervision
- Individual is required to have strong computer skills, including working with Microsoft Office suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc.), CRM’s and other databases
- Experience with UCaaS or similar is preferred.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- 2+ years experience in channel sales, inside sales, or account management
- Proven track record in sales, partner-led sales, and executive relationship building
- Strong grasp of solution and value-based selling
- Enterprise business applications experience (preferred)
- Superior oral and written communication and listening skills
- Strong teamwork skills and ability to work in a matrixed environment
- Ability to work independently, set priorities, and perform under pressure
- Customer-focused, able to multi-task, work with minimal supervision
- Strong computer skills, including Microsoft Office suite, CRMs, and databases
- Experience with UCaaS or similar (bonus)
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
