Join Firework – Where Innovation Meets Impact
Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.
At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.
If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.
SummaryWe’re looking for an ambitious Account Executive to own the full inside sales cycle—inbound and outbound—for the North America and LatAm markets. You’ll champion Firework’s innovative solutions to enterprise brands and retailers across diverse industries, driving pipeline from first touch through close and expansion. Working remotely and entirely via phone, video, and digital channels, you’ll be the engine behind our North American growth. This role is ideal for a highly motivated SDR or early-career AE seeking challenge, growth, and real ownership.
What you’ll be doing
Manage the full inside sales cycle—from inbound lead qualification and outbound prospecting through product demos, negotiation, and close—entirely via phone, video, and email
Drive outbound pipeline generation through targeted outreach to enterprise accounts across North America, leveraging tools like Salesforce, Claude, and LinkedIn Sales Navigator
Respond to and qualify inbound inquiries quickly, ensuring a high-quality buyer experience from first contact through conversion
Own accurate pipeline data, activity logs, and forecasting in Salesforce; maintain a disciplined cadence of follow-up and pipeline hygiene
Build and strengthen relationships with key decision-makers by deeply understanding their business objectives and connecting Firework’s capabilities to their specific goals
Prepare and deliver compelling virtual presentations, product demos, and customized proposals tailored to each prospect’s needs
Partner closely with Marketing, Customer Success, and Integration Solutions to align on strategy and ensure a seamless customer experience
Collaborate with leadership to continuously refine sales processes, playbooks, and messaging for the North America market
We’ll be excited if you have
<1 year of full-cycle inside sales experience, with a proven track record of meeting or exceeding pipeline and quota targets; minimum 1 year as a top-performing SDR
Experience managing both inbound and outbound motions in a SaaS or technology environment
Comfort working remotely and selling entirely through digital channels (video calls, phone, email, chat)
Passion for solution-based selling, consultative approaches, and complex sales methodologies
Strong technical aptitude with comfort leveraging AI tools and discussing APIs, SDKs, tag managers, and platform integrations at a conceptual level
Exceptional written and verbal communication skills, with the ability to engage both technical and non-technical audiences including executives
Familiarity with sales tools such as Salesforce, Outreach or Salesloft, and LinkedIn Sales Navigator
Comfortable with change in a high-growth environment; you have natural curiosity and adapt quickly to ambiguity
Start-up mentality: team-oriented, empathetic, resilient, and hungry to grow
Spanish speaking a plus
The role is remote and based in Mexico.
Don’t hold back
We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Skills Required
- <1 year of full-cycle inside sales experience and minimum 1 year as a top-performing SDR
- Experience managing inbound and outbound sales motions in a SaaS or technology environment
- Proven track record of meeting or exceeding pipeline and quota targets
- Comfort selling remotely via phone, video, email, and chat
- Experience owning pipeline data, activity logs, and forecasting in Salesforce
- Familiarity with sales engagement tools such as Outreach or Salesloft
- Familiarity with LinkedIn Sales Navigator
- Strong technical aptitude; comfortable leveraging AI tools and discussing APIs, SDKs, tag managers, and platform integrations conceptually
- Exceptional written and verbal communication; ability to engage technical and non-technical audiences including executives
- Passion for solution-based selling, consultative approaches, and complex sales methodologies
- Start-up mentality: team-oriented, adaptable, resilient, and curious
- Spanish speaking
Firework Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Firework and has not been reviewed or approved by Firework.
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Healthcare Strength — Medical coverage is positioned as robust, pairing high employer-paid contributions with fully covered dental and vision and company-paid basic life and long‑term disability. A wellness HRA and add‑ons like discounted pet insurance broaden health and wellbeing support.
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Equity Value & Accessibility — Equity is included broadly as a standard component of compensation, offering potential upside alongside base pay and bonuses. This accessibility spans roles rather than being limited to a narrow group.
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Leave & Time Off Breadth — Flexible PTO is emphasized, with a clear expectation that employees take meaningful vacation time. This approach supports time away rather than strict accrual limits.
Firework Insights
What We Do
Firework is the world's leading immersive digital transformation and engagement platform with shoppable video, live streaming commerce, and monetization capabilities. Powering over 600 direct-to-consumer brands, retailers, and media publishers worldwide, Firework brings TikTok-like interactive video experiences to your own websites and app. We enable customers to create and host native, shoppable video content for engaging product discovery, seamless shopping experiences, and a deeper emotional connection with consumers. The company is backed by IDG Capital, Lightspeed Venture Partners, and GSR Ventures, with over $90 million in capital raised to date with offices in the US(SF and NYC), Toronto, Poland, Slovakia, Brazil, and China.
Why Work With Us
We are a diverse team where everyone belongs. We are creative, curious, and cool in a nerdy way. We believe in growth, results, and in each other and that perfection is a work-in-progress. We are just the right amount of extra and want to change the digital game.
