At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
About the Account Executive role...
You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector.
We won't throw you into the deep end - you'll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.
What you'll do...
Client acquisition - creating new opportunities and upselling current customers. You will be responsible for the full sales cycle, from outreach to demo and closing.
Achieving sales KPIs and targets - working towards daily, weekly and monthly targets and finalizing all sales in a timely manner.
Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins.
CRM maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.
Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
Partner management – Work with local industry groups and travel associations to promote SiteMinder’s products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers.
What you have...
Experience in Software-as-a-Service (SaaS) sales experience
A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills
Strong verbal skills to communicate professionally with customers, in writing and over the phone
Self-motivation and resilience to show up each day and give your best
Growth mindset - openness to feedback and coaching
Industry background is a huge plus (hotel tech, OTA, revenue management)
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid flexible working from our office in Dallas
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Skills Required
- Experience in Software-as-a-Service (SaaS) sales
- Confident phone presence and ability to lead meetings with prospects
- Strong verbal communication skills, written and phone
- Self-motivation and resilience
- Openness to feedback and coaching (growth mindset)
- Industry background in hotel tech, OTA, or revenue management
What We Do
SiteMinder’s innovative online platform offers hotels and accommodation providers a comprehensive range of products and solutions to manage and streamline the distribution of their rooms across a wide selection of direct and indirect channels, take bookings from guests and communicate with guests. The global company, headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila, generates more than 100 million reservations worth over US$35 billion in revenue for hotels each year. SiteMinder was voted Best Channel Manager, Best Booking Engine, & Best Ecommerce Platform by Hotel Tech Report in 2023.
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