We are currently looking for an outgoing, energetic and detail-oriented individual to join our Account Management team based in Manila. We want individuals who can help us achieve business targets by creating and maintaining professional relationships with business clients.
What you'll do:
- Develop and execute account growth plans for assigned clients
- Increase revenue and order volume through upselling, cross-selling, and service adoption
- Identify new business opportunities within existing accounts
- Drive client utilization of Lalamove's products and solutions
- Monitor client performance and provide recommendations to maximize logistics efficiency
- Build and maintain strong relationships with key stakeholders
- Conduct regular business reviews and performance discussions
- Proactively identify and address risks that may lead to churn
- Resolve client concerns and coordinate with internal teams to ensure timely solutions.
- Develop retention strategies for at-risk accounts
- Ensure a seamless customer experience throughout the account lifecycle
- Manage a portfolio of business accounts across different segments
- Prioritize accounts based on revenue potential, strategic importance, and growth opportunities
- Maintain accurate account records, forecasts, and pipeline updates
- Track account health and engagement metrics
2. Account Retention
3. Portfolio Management
What you'll need:
- Account Management: Manage corporate accounts and ensure clients expectations are being met.
- Sales Strategies: Align with client needs, ensuring a personalized experience.
- Communication skills: Provide and receive information effectively.
What we seek:
Bachelor’s degree in Business, Marketing, or a related field (preferred).
At least two (2) years of experience in Corporate Account management functions from any industry.
Proficiency in CRM platforms like Salesforce, HubSpot, Freshsales
Must be willing to work on-site in Parañaque Integrated Terminal Exchange (PITX) and do fieldwork activities at times
Skills Required
- At least two (2) years of experience in corporate account management
- Proficiency in CRM platforms (Salesforce, HubSpot, Freshsales)
- Willingness to work on-site in Parañaque Integrated Terminal Exchange (PITX) and perform fieldwork as needed
- Account management skills (managing corporate accounts and meeting client expectations)
- Sales strategy experience (upselling, cross-selling, service adoption)
- Strong communication skills
- Bachelor's degree in Business, Marketing, or related field
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
-
Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
-
Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
-
Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
Lalamove Insights
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
