Division/Department: RCS - Client Engagement
Location: Middleburg Heights, Ohio hybrid schedule - 3 days onsite per week
Range: $60k-$80k
Purpose:
Quadax, a leader in healthcare revenue cycle management, is seeking an Account Executive to join the Company’s RCS division. The Account Executive is responsible for managing client relationships, optimizing billing (e.g., insurance, patients and institution) and revenue cycle operations, and ensuring compliance while guiding financial performance for clients. The successful candidate will maintain a strong client partnership while overseeing accounts receivable performance. This role helps ensure clients’ billing and collections processes are optimized, compliant, and aligned with strategic growth objectives while creating trust-based partnerships.
Key Responsibilities:
- Serve as the primary liaison between clients and internal teams
- Lead regular client meetings to communicate status of open items, align on solutions, and manage priorities and expectations;
- Advise clients on best practices, billing requirements, industry changes, and compliance matters
- Interpret and apply contract terms, service agreements, and fee schedules
- Develop change requests, quotes, and statements of work through collaboration with internal stakeholders (e.g., Operations, Product Management, etc.), directing through internal review, initiating internal review/approval prior to client delivery
- Prepare and review/approve monthly invoices and forecasts in accordance with prevailing client contract
- Analyze reports and data to monitor standard and client-specific financial metrics, including standard and ad hoc reporting
- Prepare and present monthly and quarterly accounts receivable trends to clients, highlighting results and improvement opportunities
- Achieve and maintain a thorough understanding of clients’ billing interface with Quadax, including data normalization & billing rules tables/configuration, supporting client understanding, with guidance on future configuration changes
- Assess issues and risks, identify root causes, and recommend solutions, escalating to department and Operational leadership;
- Partner with internal leadership on product enhancements, system reviews, and issue resolution
- Support and guide Project Analysts to in the fulfillment of achieving client billing and revenue objectives
- Manage client-specific projects in partnership with the PMO and internal stakeholders
- Monitor client satisfaction and escalate risks as needed
- Identify opportunities to expand reimbursement services
- Other duties as assigned.
Education/Experience:
- Bachelor’s degree in business, finance, accounting or a related field of study
- Demonstrated ability to effectively manage client relationships and deliver strong customer service
- Strong interpersonal, verbal, and written communication skills
- Strong analytical, organizational, time management, and multitasking skills
- Knowledge of medical billing and revenue cycle management considered a plus
- Proficiency in Microsoft Office applications, with a premium on Excel knowledge
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in business, finance, accounting or a related field of study
- Demonstrated ability to effectively manage client relationships and deliver strong customer service
- Strong interpersonal, verbal, and written communication skills
- Strong analytical, organizational, time management, and multitasking skills
- Knowledge of medical billing and revenue cycle management considered a plus
- Proficiency in Microsoft Office applications, with a premium on Excel knowledge
Quadax Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quadax and has not been reviewed or approved by Quadax.
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Leave & Time Off Breadth — PTO, holidays, and short-errand flex time indicate a broad time-off offering. Access to time off is often seen as a meaningful offset to lighter cash compensation.
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Retirement Support — A 401(k) with company match is part of the package. This is highlighted as a valued component even when cash pay is viewed as moderate.
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Wellbeing & Lifestyle Benefits — Wellness initiatives, employee discounts, and community programs add lifestyle value. These perks contribute to a more rounded benefits experience.
Quadax Insights
What We Do
Quadax is a healthcare revenue cycle technology and services company focused on making the business of healthcare run better. Quadax enables clients to collect more and enhance visibility into their business, allowing them to focus on their role in providing quality healthcare.
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