The Role
The Account Executive II is responsible for selling products to new clients and maintaining relationships with existing accounts, ensuring customer satisfaction and addressing issues as they arise.
Summary Generated by Built In
Job Description:
The Account Executive II is responsible for selling the company's products or services to new business accounts and maintaining relationships with existing accounts.- Contact and visit customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.
- Serve as a point of escalation for issues or activities that the customer encounters during product utilization and expedites the resolution of customer problems/complaints.
- Prioritize issues appropriately within the organization and manage to satisfactory resolution.
- Develop in concert with the client an overall strategic account plan, including organizational structure, key executives and stakeholders, overall organization objectives and requirements, I.T. and consulting needs that can be filled by company.
- Establish and maintain executive level and key stakeholder relationships with the strategic account. Manage expectations of all stakeholders by effectively communicating through meetings, verbal, written and email.
- Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
- Ensure sales, support, and training departments provide post implementation support to strategic account as applicable.
- Organize and conduct the product, technical presentation and demonstrations as necessary.
- Quantify with client return on investment metrics and create case studies when possible.
- Serve as a liaison between strategic client for prospective client reference and/or site visit opportunities.
- Bachelor's Degree in Finance, Accounting, Business Administration, Marketing, or related discipline.
- Or, any combination of education and experience which would provide the required qualifications for the position.
- 4+ years of experience in sales.
Knowledge, Skills & Abilities:
- Knowledge of: Knowledge of sales and customer service best practices. Thorough understanding of company products, services and capabilities, and effectively communicates all offerings to the client. Proficient in Microsoft Office.
- Skill in: Customer focus, negotiation, communication, interpersonal skills, research, business acumen, presentation, organized with attention to detail.
- Ability to: Gain acceptance of a product, service, or idea ;prioritize workload, meet deadlines, and multi-task while maintaining attention to detail; establish and maintain effective working relationships through collaboration and respect.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Bachelor's Degree in Finance, Accounting, Business Administration, Marketing, or related discipline
- 4+ years of experience in sales
- Knowledge of sales and customer service best practices
- Understanding of company products, services and capabilities
- Proficient in Microsoft Office
NextGen Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NextGen Healthcare and has not been reviewed or approved by NextGen Healthcare.
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Healthcare Strength — Health coverage includes multiple Anthem medical options plus dental and vision, and company HSA contributions are provided for HDHP selections. Wellbeing resources such as mental health support and fitness programs complement the core plans.
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Wellbeing & Lifestyle Benefits — A Lifestyle Spending Account, paid Volunteer Time Off, and Employee Resource Groups are highlighted alongside flexible and remote‑friendly work arrangements. These extras add lifestyle and community value beyond core insurance.
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Fair & Transparent Compensation — Sales compensation plans are characterized as fair and transparent with competitive on‑target earnings in go‑to‑market roles. Top performers can achieve higher outcomes under these structures.
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The Company
What We Do
NextGen Healthcare is on a relentless quest to improve the lives of those who practice medicine and those they care for. We provide tailored solutions to fit the precise needs of ambulatory practices, as they strive to reach the quadruple aim while navigating the journey of value-based care. The result? Healthier patients and happier providers.
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