Account Executive

Posted 5 Days Ago
9 Locations
In-Office or Remote
80K-160K Annually
Mid level
Edtech
Every conversation matters.™
The Role
As a New Business Account Executive, you'll drive growth by managing the full sales cycle, building relationships, delivering solutions, and collaborating across teams to convert prospects into clients.
Summary Generated by Built In

At Mongoose, we believe every conversation matters.

We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it’s helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported—our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.

We know that conversations aren’t just a feature—they’re the foundation of connection. That’s why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.

Join us and be part of a team that’s making a real difference in education—one conversation at a time.

As a New Business Account Executive at Mongoose, you’ll be at the forefront of our growth, working exclusively with prospective clients to show them how our innovative solutions can change the game. This isn’t just about hitting quotas—it’s about building meaningful relationships, solving real challenges, and driving impact for schools and their students. If you thrive in a fast-paced, collaborative environment and love the thrill of turning leads into long-term partnerships, this is the role for you.

What You'll Do

  • Be a Hunter: Own the full sales cycle, from prospecting to closing, and bring new clients into the Mongoose family. Build a thriving pipeline by getting creative—networking, strategic follow-ups, and turning hesitant prospects into enthusiastic partners. Craft compelling outreach that speaks directly to higher ed leaders, and work alongside SDRs to amplify your impact.

  • Deliver Winning Solutions: Lead dynamic, personalized demos that don’t just showcase features but solve real problems. Take a consultative approach, uncovering challenges and positioning Mongoose as the clear, game-changing solution. Guide prospects from the first conversation to a signed contract, keeping deals on track with thoughtful project planning and mutual accountability.

  • Build Relationships That Matter: Go beyond selling—become a trusted partner to higher ed leaders by understanding their needs and aligning Mongoose’s solutions to their biggest challenges. Foster relationships built on trust, impact, and a track record of success. Whether through virtual meetings or industry events, show up where it matters and make meaningful connections.

  • Collaborate for Success: Sales isn’t a solo act. Team up with Marketing to keep a steady flow of high-quality leads, sharing insights to sharpen campaign strategies. Stay plugged into Product updates so you’re always one step ahead in positioning Mongoose’s competitive edge. Work closely with Revenue and Client Success to ensure a smooth transition from prospect to long-term partner.

  • Measure and Improve: Keep your pipeline airtight in HubSpot, tracking every opportunity with precision. Regularly review performance data and share insights that help refine your approach. Use data as your secret weapon—turning insights into action and consistently surpassing your sales goals.

What You'll Bring to the Table

  • A Passion for Closing Deals: The thrill of the chase, the art of the pitch, the satisfaction of sealing the deal—you thrive on all of it. You have 2-5 years of experience in SaaS sales or higher ed tech, with a proven track record of not just hitting but crushing quotas.

  • Consultative Selling Skills: You ask the right questions, truly listen, and craft solutions that make an impact. Complex ideas? No problem—you break them down into compelling, actionable insights that resonate with decision-makers.

  • Relationship-Driven Mindset: Whether it’s an in-person meeting or a quick Zoom, you know how to build trust and credibility. You don’t just sell—you help people solve real problems and take pride in being part of their success.

  • Creative and Resilient: You think outside the box, whether it’s a new approach to outreach or a fresh angle for engaging prospects. When you hit a roadblock, you pivot, adapt, and turn every “no” into momentum for the next “yes.”

  • Data-Driven and Organized: You know that sales isn’t just about gut instinct—it’s about tracking, analyzing, and optimizing. You love using data to refine your strategy, and if you’ve worked with HubSpot or another CRM, you know how to keep your pipeline clean and your insights sharp.

  • Higher Ed Knowledge (a Plus, Not a Must): Experience in the higher ed space is great, but it’s not a deal-breaker. What matters most is your ability to learn fast, adapt quickly, and understand what makes this industry tick.

  • Grit… Yes, We Said Grit: Tech sales isn’t for the faint of heart—it takes resilience, adaptability, and a relentless drive to succeed. You bring the courage, determination, and grit to thrive in a fast-moving, ever-evolving business.

Why You'll Love it Here

    You’ll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We’re all about collaboration, growth, and doing work that truly makes a difference.

    Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.

    Our values define us, and we celebrate diversity in all its forms. If you don’t meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.

We Offer

  • Comprehensive medical, dental, and vision coverage

  • 401K with company match: 100% of the 1st 3% and 50% of the next 2%

  • Flexible PTO

  • Competitive Leave Policies

  • 13 paid holidays, including a week off between Christmas and New Year’s

  • This role is fully remote with standard working hours in the Eastern Time Zone.

If this sounds like your kind of challenge, let’s talk! Apply today and help us move people forward, one conversation at a time.

At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know—we’re here to help.

Top Skills

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The Company
HQ: Buffalo, NY
77 Employees
Year Founded: 2009

What We Do

At Mongoose, we believe that every conversation matters. As the leading Conversation Intelligence Platform (CIP) for higher education, we empower institutions to build trust, foster engagement, and drive results through personalized, multi-channel communication. More than 1,000 colleges and universities trust Mongoose’s AI-driven solutions to support every stage of the student journey—from recruitment and admissions to student retention, completion, and alumni engagement. 🎓 Who We Help: ✔ Enrollment & Admissions Teams – Boost application completion, increase yield, and engage students where they are. ✔ Student Success Leaders – Identify at-risk students, provide proactive outreach, and improve retention. ✔ Advancement & Alumni Relations – Strengthen donor relationships, increase participation, and optimize fundraising campaigns. 📊 Mongoose by the Numbers: - 1,000+ colleges & universities served​ - 25,000+ users across higher education​ - 100M+ conversations facilitated annually​​ - 300% increase in Giving Day contributions at Brenau University​ - 50% increase in alumni event attendance at St. Joseph’s Collegiate​ - 8.7% enrollment growth at McLennan Community College​​ - 20% increase in student retention at Carroll University​ 🔹 Why Institutions Choose Mongoose Conversations Hub – Multi-channel engagement through Text, WhatsApp, and Chat. Intelligence Hub – Actionable insights, behavioral analysis, and performance metrics. Empathy-Driven Approach – Built by former higher ed professionals who understand the student experience. 💡 Join a growing network of institutions transforming engagement through conversation intelligence. Connect with us at hellomongoose.com.

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