General Summary
The Account Executive is responsible for managing customer accounts, driving sales, and working closely with production and design teams. This position supports the First Cost division with a focus on Private Brands accounts. This position is based in our NYC office and requires working on-site.
Key Responsibilities
- Develop and maintain strong relationships with assigned accounts
- Work closely with Private Brands teams and internal design teams from product creation to commercialization
- Manage the process, timelines and customer needs both externally and internally
- Manage daily communication/customer service with first cost accounts
- Manage customer line sheets and customer specific PLM systems
- Analyze sales and market trends to identify growth opportunities
- Strong analysis of retail sales to drive opportunities
- Work closely with first cost production teams on costing & order management
- Sample Management
- Able to manage multiple projects and deadlines with support and resources as needed
- Perform other duties and special projects as assigned
Essential duties include:
- Strong communication
- Sales analysis
- Market research
- Process management
- Order processing
- Strong customer service skills
- Line building
- Strong understanding of customer process/ways of working
Required Qualifications
- Bachelor’s degree or equivalent experience
- Footwear & Private Brands experience preferred
- Sales Experience
- Proficient in Microsoft Office Suite
- Excellent interpersonal, problem-solving, communication, and organizational skills
- Self-motivated with strong follow-up and completion skills
- Ability to manage tasks and meet deadlines in a high-pressure environment. This is driven by the ability to effectively prioritize tasks based upon the degree of urgency
- Willing to take initiative and exercise strong problem-solving skills
- Ability to work independently with a high degree of accuracy
The expected base salary for this position ranges from $85,000 - $90,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Top Skills
What We Do
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.
In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.
With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
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