Everyone is talking about agentic AI. Cool. But nobody is handing the keys to an agent that still guesses. One hallucination in a 20-step workflow, and everything breaks.
The real bottleneck isn't the model. It's deterministic answers. Deterministic answers require an enterprise knowledge vault. We've spent the last eight years building exactly that.
Now we're building the rest of the stack.
What You'll Do
- Own the full enterprise sales cycle from prospecting through close.
- Build relationships with executives and technical stakeholders across Fortune 1000 organizations.
- Lead complex, multi-threaded sales opportunities involving business and technical stakeholders.
- Partner closely with Solutions Architects, Customer Success, Product, and Marketing to deliver an exceptional buying experience.
- Develop strategic account plans that create long-term customer value.
- Accurately forecast pipeline and consistently achieve or exceed quota.
- Serve as the voice of the customer by sharing market insights that influence our product and go-to-market strategy.
- Help build and shape a world-class enterprise sales organization as we continue to scale.
What We're Looking For
- 5+ years of quota-carrying experience selling enterprise B2B SaaS software.
- A proven track record of consistently exceeding sales targets.
- Experience selling complex, multi-stakeholder solutions to enterprise customers.
- Confidence engaging senior executives, including CIOs, CTOs, and other business leaders.
- Excellent communication, presentation, and relationship-building skills.
- A consultative sales approach focused on solving customer problems.
- Strong ownership mentality with the ability to thrive in a fast-paced startup environment.
- Curiosity about AI and excitement to help define one of the fastest-growing categories in enterprise software.
Why Join Shelf
- Build the Future of Enterprise AI — Help define how AI-native companies will operate over the next decade.
- Industry Leader — We've spent the last eight years becoming a leader in enterprise AI knowledge. Now we're building the next chapter.
- Backed by World-Class Investors — Join a company supported by leading investors and trusted by many of the world's largest enterprises.
- Accelerate Your Career — You'll wear more hats, own more projects, and gain more exposure in a year than most people get in several. There are very few places where you'll learn this much, this quickly.
Compensation & Benefits
- Competitive base salary
- Performance-based bonus opportunities
- Meaningful equity ownership through stock options
- Flexible paid time off
- Comprehensive medical, dental, and vision coverage
Skills Required
- Proven track record of success in B2B sales, preferably selling SaaS B2B products
- Experience in selling to senior-level decision-makers in mid-market and enterprise companies
- Excellent communication and presentation skills
- Exceptional relationship-building and networking abilities
- Demonstrated ability to manage a sales pipeline and achieve sales targets
- Proficiency in using CRM software and sales productivity tools
- Prior agentic experience selling AI Agents is a plus
What We Do
GenAI has the potential to transform the contact center, but without up-to-date and trusted knowledge, it provides inaccurate answers, creates hallucinations, and exposes companies to new compliance risks. Shelf offers organizations a secure way to incorporate LLMs to scale their knowledge, boost agent performance, and improve customer satisfaction. Our MerlinAI technology assesses, identifies issues, prioritizes improvements, and monitors content on a continuous basis in order to turn your organization’s knowledge into an infrastructure for success
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