- Demonstrate, and apply on a daily basis, a solid knowledge of coordinating a successful pre-install meeting, scheduling and conducting installs, independently and in a timely manner with complete client satisfaction.
- Exhibit ability to clearly and tactfully articulate CDK value and opportunity for existing and potential customers. Integrate work and communications with AVRS Territory Managers to ensure all opportunities can be seized to enhance AVRS revenue.
- Provide initial user training and retraining as requested by client.
- Demonstrate the ability to interface directly with the State DMV
- Provide on-going customer support by visiting each client on a regular basis, to be defined by management.
- Consistently demonstrate ability to analyze client volume, seek out untapped AVRS revenue opportunity, present AVRS value to key customer stakeholders, and overcome objections to increasing EVR volume.
- Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted AVRS for business.
- Initiate, foster and grow relationships with key client representatives through frequent proactive contact.
- Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices.
- Display professional, enthusiastic, and ethical attitude when dealing with client, associates and management.
- Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
- Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required. These may be with General Managers and/or Dealer Principal, or other executives of AVRS customers or State agencies.
- Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team.
- PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
- Expertise of AVRS's integration products, including but not limited to, Dealer Management System extract data-mapping, AVRS Journal Express accounting Interface installation/configuration/operation, and the initial installation/configuration of AVRS integration products on the Dealer Management System screens is a plus.
- Be well organized and ensure all AVRS/CDK accounts and internet-logons are maintained daily.
- PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
- Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
- Be well organized and ensure all AVRS accounts and internet-logons are maintained daily.
- 1-3 years of Industry/Dealership knowledge highly desirable
- Communicates effectively (both oral and written), clearly, concisely and timely to enhance training experience of users
- Time management; efficient utilization of time and ability to prioritize
- Ability to communicate at all levels of an Automobile Dealership
- Takes responsibility for the outcome of assigned duties and installs.
- 75% travel to meet with customers and business partners
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Top Skills
What We Do
We’re Neuron at CDK Global. We use artificial intelligence and machine learning to produce predictive data insights for dealers and automakers. We’re committed to helping dealers connect and serve their customer base while growing their businesses in the way they envision.
After the acquisition of Square Root on February 1st, our enterprise software, CoEFFICIENT®, is further breaking through organizational silos, uncovers each dealership's unique needs, and helps achieve business goals to improve customer experiences.
Why Work With Us
Our culture is at the core of everything we do. As we grow, we’re not only looking to hire the best and brightest, but we’re also looking for people who share our values of Own It, Stay Curious, Be Open and Create Possibilities. We pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different
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