About Brilliant
We are a female-founded and profitable company on a mission to provide the best corporate gifting experience in the world! From the curation and production of memorable branded merchandise to the distribution of custom products, our team works together to bring brands to life. Think: newsworthy press kits, welcome gifts for new hires, merch sets to promote a product launch, or simply giveaways that people love.
We help companies create personalized experiences—campaigns, new-hire kits, storefronts, event swag—through a unified tech platform, global fulfillment (180+ countries, 6 warehouses), and hands-on creative collaboration brilliantmade.com.
Why This Role Matters
We are looking for a dynamic and strategic Account Executive to drive both new client acquisition and account growth within our industry-leading corporate gifting, merchandise, and events solutions. This role is responsible for building strong client relationships, identifying new business opportunities, and driving revenue growth through our best-in-class products, fully featured software, and global fulfillment capabilities.
Key Responsibilities:New Client Acquisition
- Identify and engage new business opportunities, leveraging lead generation, prospecting, and consultative sales techniques.
- Conduct product demonstrations, sales pitches, and negotiations to close new deals.
- Develop and implement strategies to expand our presence in target industries and market segments.
- Build a strong pipeline of potential clients, proactively reaching out to decision-makers and influencers.
- Serve as the primary relationship owner for key clients, ensuring high levels of satisfaction, retention, and account expansion.
- Develop and execute strategic account plans to maximize revenue and identify upsell and cross-sell opportunities.
- Act as a trusted advisor, providing tailored gifting and merchandise solutions that align with client goals.
- Collaborate with internal teams to ensure seamless execution and exceptional client experiences.
- Stay informed on industry trends, competitor offerings, and emerging market opportunities to drive business development efforts.
- Maintain a deep understanding of our software-enabled gifting solutions and communicate their value effectively.
- Provide feedback to product and marketing teams based on client needs and market demands.
What You Bring
- 3+ years of experience in account management, sales, or business development, preferably in corporate gifting, professional services, or SaaS.
- Proven track record of building and growing client relationships while consistently meeting or exceeding revenue targets.
- Strong consultative selling skills with the ability to identify client needs and deliver tailored solutions.
- Exceptional communication, negotiation, and presentation skills.
- Highly organized with strong strategic thinking, problem-solving, and time management abilities.
- Proficient in CRM software.
- Ability to work independently and collaboratively in a fast-paced, client-focused environment.
Compensation:
$70 - $80k annual base salary (depending on experience) + variable incentive based compensation
OTE: $116,666.67 - $133,333.33
Our Recruitment Process:
If you're someone who thrives on the blend of technical problem-solving with creativity and client-satisfaction driven outcomes—let’s talk. Successful candidates for this role can expect:
- People Team Interview
- Hiring Manager Call
- Hiring Exercise
- Cross Functional Partner Interview
- Final Cross Functional Partner Interview
- Reference Check & Offer
Why Join Brilliant:
Brilliant Perks & Benefits: We’re pleased to offer our teams Medical, Dental, & Vision benefits in addition to our perks like flexible PTO, paid company holidays, and work from home setup stipend for new hires!
Impact at scale: Power automations that drive thousands of personalized gifting experiences annually
Cutting-edge tech stack: Blend APIs, front-end systems, fulfillment workflows, and automation tools
Hands-on collaboration: Work with sales, product, success, and fulfillment teams in a dynamic environment
Global footprint: Support clients across 180+ countries and touch the full giftee journey
Growth & innovation: Contribute to developing new platform capabilities and workflow possibilities
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What We Do
From lights, music, climate, security, and doorbells to whatever comes next, Brilliant makes interacting with all of your smart devices simple by building controls that are easy for everyone to access and use right in the walls of your home.
Our first product, the Brilliant Smart Home Control replaces any existing light switch to give you touch and voice control over smart home technology, including Sonos, Nest, Ring, Phillips Hue, and many others. Alexa is built in for voice control and there is a personalizable high-resolution display for touch control. Want to call the kids down for dinner? There is even a camera with a privacy shutter for room-to-room video chat.
Brilliant has received many awards for smart home products in 2018, including Best Smart Home Product (IHS), Best Home Automation (CTA, CEPro), Best IoT Consumer Hardware (IoT Innovator), Outstanding Innovation (CES), and more. Brilliant is available for purchase on www.brilliant.tech
Brilliant was founded by Aaron Emigh, Steven Stanek, and Jeremy Hiatt, all of whom are experienced technology entrepreneurs from the mobile industry. It all started when Aaron began remodeling his home and installed some smart home products. They were great as individual devices, but Aaron soon realized that the more he installed, the worse the experience got. Navigating between multiple apps just to adjust the lights, lock the door, or set the thermostat was complicated. To add to the frustration, controlling the home exclusively through his mobile phone felt unnatural and awkward.
Seeing an opportunity to elevate the smart home experience, Aaron, Steven, and Jeremy teamed up. As they saw it, controlling our home environments should be as simple as flipping a switch. There’s a light switch in every room, and it’s already the home control that we use most often, so it made sense to replace light switches with smart controls that make it easy and natural for you to interact directly with your home. Brilliant is a venture-backed company headquartered in San Mateo, CA. Our notable investors include August Capital, SV Tech Ventures, The Box Group, and Miramar Ventures.
