Responsibilities
- Delivering revenue growth from driving professional services focusing on the integration, delivery, and deployment of Microsoft Technology within the defined target market
- Develop new opportunities to create and identify innovative solutions to solve challenges that address your customers’ needs.
- Apply your understanding of technical capabilities to help frame solution-oriented projects.
- Develop, maintain, and grow customer and key partner relationships including with customers, Microsoft Account team and key partners.
- Collaborate with cross-solution areas to deliver compelling customer-centric presentations and compelling proposals.
- Partner across the organization in the identification, development, and prompt delivery of SOWs and RFX opportunities.
- Ensure customer satisfaction, managing, escalating, and/or orchestrating sales and delivery success throughout and beyond the identified resolutions
- Enhancing client engagement, growing customer revenue, and automating processes.
- Meet or exceed revenue & core priority targets, executing in accordance with prescribed Planet methods, processes, and tools.
- Follow an established sales process by accurately managing pipeline and forecast on time and on target revenue as well as prospecting, qualifying, and driving opportunities to close.
Experience Required
- Ability to cross sell Microsoft Solutions within an existing customer base using all typical methods as well as with “out of the box” thinking
- Proven success as a Trusted Advisor building upon both new and preexisting relationships to deliver innovative Professional Services solutions to clients.
- Collaborative team player who is passionate about aligning daily activities, removing obstacles, and achieving goals while building partnerships with internal and external teams.
- A customer success mindset, focused on creating innovative solutions
- Previous success as Technical Seller, Customer Success Manager, Technical Account Manager or similar job roles at a Microsoft focused organization is ideal
- Previous experience working with clients in State and Local Government, Healthcare, Education or the Manufacturing/Defense Industrial is ideal.
- Proven ability to build upon existing relationships in addition to developing new relationships to cross sell solutions as well as innovative ways to prospect and manage leads through traditional methods (phone, e-mail, sales campaigns etc) and more savvy connections as needed
- The ability to communicate effectively and persuasively in written, verbal and presentation form and the knowledge of what and when to escalate challenges
- This is a remote based position, but you must have the ability to travel as needed to customer sites and industry events as needed (maybe quarterly)
- Commitment to your clients and the focus on doing what is right for the customer is a key focus of Planet’s guiding principles.
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What We Do
Planet Technologies was built around investing in and developing long term relationships with our customers and corporate partners. We work hard to keep our staff trained on the latest technologies, policy and operational issues impacting today’s federal and corporate environments. Being an expert on the technology we support is the first step, more importantly is understanding your business mission and integrating technology into a long term strategic plan.
Planet Technologies is the leading provider of Microsoft consulting services to public sector and commercial organizations. Our team of Microsoft experts provides support for Office 365, CRM, SharePoint, System Center, SQL, and Windows 7-10. Planet has significant experience in deploying business intelligence, cloud services, unified communications, records management, workflow automation, collaboration, systems management, virtualization and more.
A Global Leader in Microsoft Technologies:
Few companies can compare to Planet Technologies when it comes to an established relationship with Microsoft. As a company with a 100% focus on the Microsoft platform, we know Microsoft technologies and we are a trusted partner.
As a team of experienced and certified Microsoft consultants and Microsoft trainers, we are the best partner to help your staff get up to speed quickly and cost effectively in order to make your business more productive with your Enterprise Agreement investment.
Advanced certifications
• Microsoft Partner with five gold and ten silver competencies
• CPLS Microsoft certified training
Highly skilled staff
• Microsoft Certified Solutions Masters (MCSM)
• Microsoft Most Valuable Professionals (MVP)
• Microsoft Certified Trainers (MCT)
• Microsoft CRM Rangers
• 150+ Microsoft Consultants
We are a full-service, independent training company providing a range of IT and developer training services based on Microsoft technologies to individuals and organizations.
