Account Executive

BIMM is booming, so we’re looking for a Account Executive to join our team! 

As we observe a hybrid model, this role will require you to be in office at BIMM HQ (Distillery District) up to 2 days per week. 

Who we are 

BIMM is a Toronto-based agency that lives at the intersection of data, technology, and creativity to provide clients with high-performing campaigns and digital products that shape connected customer experiences. We’ve helped our clients implement fully integrated CRM customer journeys, built robust digital experiences, and created national loyalty programs with decades of experience in sectors of automotive, financial, telco and retail. 

We are creative realists, which means our ideas and solutions are grounded in the realities of our clients’ business. We believe big ideas are nothing without big results (and flawless execution); high-performing agencies deliver high-performing campaigns, products, and experiences; and the best solutions happen when we collaborate with clients as partners. 

Who we’re looking for  

As an Account Executive on the business, you will act as the primary contact, managing and coordinating agency resources to ensure all day-to-day client needs are met and all assigned projects are completed smoothly. The ideal candidate for this role is a motivated and energetic individual who possesses strong organizational skills, takes initiative, enjoys finding solutions, is detail-oriented, and takes extreme pride in their work. Lastly, the ideal candidate is also curious about building personalized customer experiences for the clients they work on and is keen to learn more about connecting data-driven marketing to all aspects of the marketing funnel. 

Responsibilities 

• Fulfill daily client requests, ensuring all assigned projects are executed to plan, on time and on budget 
• Keep client and account team updated on the status of account activities 
• Act as an internal contact for account needs 
• Possess a top line understanding of the client’s business and competitive environment 
• Maintain competitive tracking/reviews and provide POVs, when required 
• Develop a positive and partnering relationship with all clients and agency partners 
• Initiate and coordinate the production process schedule 
• Oversee the accuracy and quality of the agency product  
• Work effectively with an interdisciplinary agency team 
• Produce communication materials (contact and status reports, etc.) 
• Develop work-back schedules, critical paths and scopes with Project Manager for each project 
• Develop and assist in writing effective briefs, under the supervision of the Account Supervisor 
• Provide daily maintenance of the billing and budgeting process 
• Handle all meeting details, e.g., scheduling, arranging rooms, taking minutes, contact reports 
• Assemble and collate presentations and marketing plans 
• Assist with building a positive agency culture 

Requirements  

• Minimum 2 years of experience in an Account Coordinator/Executive role or similar in an agency setting 
• Strong client service orientation 
• High quality assurance standards 
• Excellent English communication skills (written and verbal) 
• Ability to multi-task and set priorities (manage a high volume of projects at once) 
• Highly developed interpersonal and communication skills 
• Superior organizational and time management skills, with meticulous attention to detail 
• Ability to design and deliver presentations 
• Passionate about driving results with clients 

Nice to have 

• Experience working with multiple agency partners 
• Agency experience in Brand marketing 
• Knowledge of Broadcast television, OOH, DM, and targeted digital marketing  
• Agency experience in CRM and digital marketing an asset 
• Post-secondary education in Marketing/Advertising or related discipline 

What’s in it for you?  

• Work Life Balance with BIMM days: Spend your birthday any way you’d like, as long as it’s not at the office. Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!  
• Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank. 
• Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes,Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.  
• We believe in working & meeting with purpose. We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks. 
• Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER’s professional talents and personalities. What talents might you bring? :) 
• Growth: BIMM is part of kyu collective which gives our employees access to the network’s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n’ Learns, conferences and online courses. Love 2 Learn.  

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.