We kindly request that you do not contact us by phone regarding this job posting. Our phone lines are specifically for customers needing immediate support. Our hiring team carefully reviews all applications submitted through our careers page, and we'll reach out to candidates directly if there’s a match. Thank you for your understanding and patience!
About Us
CipherHealth is an award-winning healthcare technology company that delivers a comprehensive portfolio of scalable and flexible patient engagement solutions for healthcare organizations to keep patients, staff, families and communities up to date and informed about their preventative, acute or elective care -- whether it is in a hospital, clinic, facility, at home or anywhere in between.
In this historic time, when the entire globe is facing a global healthcare crisis, CipherHealth is out in front helping hundreds of leading healthcare providers like UCSF, Johns Hopkins and University of Pennsylvania manage through this pandemic and beyond with solutions that enable them to deliver remarkable in-care experiences and impactful around-care engagement that empower patients and staff, reduce friction and waste, and drive best possible outcomes.
Account Executive
We are looking for a self-motivated, driven, and passionate Executive Sales Professional to join our sales effort in the Health Systems space (acute care, ambulatory care, etc) for our patient engagement solutions and services. This role performs complete sales cycle activities from lead identification through contract negotiation and signing, account transition to services, ongoing support and follow-on sales in the form of expansion, cross-sell & upsell. This position reports to the SVP of Sales. The ideal candidate has a passion for healthcare, a strong drive for success, process orientation, a demonstrated ability to identify, qualify and close new opportunities, and a documented track record of results. Please note that this is an Individual Contributor role.
Responsibilities
- Manages complex full-cycle sales process with a focus on new business development and repeatable revenue by engaging C-level prospects
- Builds and maintains active Pipeline at a ratio of 5X assigned Quota at all times
- Provides SVP of Sales with accurate forecasts and projections based on developed close plans, all documented in our CRM system
- Meets and/or exceeds individual quota set by management
- Does deep research based target and account planning. Identifies trendsetter ideas by researching healthcare industry and events, publications, and announcements relevant to CipherHealth’s mission
- Employ a collaborative sales model with a consultative approach to build exceptional client relationships
- Represents CipherHealth at professional conferences and fairs
- Actively prospects in assigned territory
- Collaborates closely with an assigned BDR partner on Account and prospecting plans
Qualifications:
- 8-15 years of outside sales experience in the acute healthcare space
- Experience in consulting, healthcare sales, or business development required
- Proven track record of sales success driving revenue and attaining/exceeding assigned quota
- Eager to collaborate with a diverse team
- Thrives in a transparent, open culture
- Self-motivated and tenacious
- Strong time management and organizational skills
- Passionate about improving and optimizing healthcare delivery and the patient experience
- Previous employer and customer references
How We Invest In You
- Compensation: Base Salary: $150,000 - $170,000 + commissions and equity
- Healthcare that begins on your first day:
- Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
- HSA/FSA plans
- Short and Long-Term Disability
- Life and Personal Accident Insurance
- $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
- Weekly virtual yoga classes
- Employee Assistance Program (EAP)
- Adoption Assistance
- Retirement: 401(k) at three months of employment — with a match upon enrollment!
- Time away:
- Discretionary PTO + 13 paid holidays
- Parenthood: Competitive paid parental leave and flexible return to work policy
- Recognition:
- Generous Employee Referral Program - earn cash for each employee referral that is hired
- Yearly Cipher-versary stipend
- Ci-Phives - receive public kudos and gift cards from peers and managers
- Culture:
- CARE2 Values
- Bi-Weekly All Hands Meetings
- $40/employee monthly “Fundowment” for team bonding events
- Employee Resource Groups such as Rainbow Room and BIPOC Group
- Yearly donations to organizations that contribute to a more equitable world
- Weekly Lunch & Learns and robust onboarding / training programs
- Remote-first team: $50 per month reimbursement in your check for WFH expenses
- You’ll receive a new Macbook laptop, other hardware, and company swag upon hire
What We Do
CipherHealth is an award-winning and proven technology solutions partner committed to enhancing communication and care throughout the patient journey. Since 2009, CipherHealth has helped shape the patient engagement category, delivering groundbreaking products to help care providers effectively and efficiently deliver quality care for their patients. CipherHealth’s suite of patient engagement programs sets new standards for care and empowers healthcare organizations to create purposeful conversations to ensure the best possible outcomes for staff members, patients, and their loved ones. To learn more, visit us at www.cipherhealth.com.
